Trading Technologies Customer Service

Phone Number & Contact Info

Trading Technologies's Best Phone Number

312-476-1135
Calls Customer Service·Most popular Trading Technologies number
Q:

How do I talk to a live human at Trading Technologies?

A:Just dial direct to Rob Mowry.
Q:

Does Trading Technologies offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Trading Technologies phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just dial direct to Rob Mowry

What are the hours and when should I call?

Trading Technologies operates the call center for this 312-476-1135 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 4,561 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Trading Technologies phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Trading Technologies staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Trading Technologies is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 4,561 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call Trading Technologies

In summation, the best day to call Trading Technologies is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Trading Technologies staffs the call center well on Thursday.

Why Customers Call Trading Technologies

If you have time to do a bit of reading before you call Trading Technologies, we recommend you read over some of our problem-specific articles.

What is Trading Technologies?

Trading Technologies is a leading provider of high-performance trading software and infrastructure solutions for the financial industry. With its cutting-edge technology, Trading Technologies enables professional traders, brokers, and institutional clients to execute trades efficiently across multiple asset classes and global markets. The company offers a wide range of products, including its flagship platform, TTĀ®, which provides advanced trading tools, real-time market data, and connectivity to major exchanges worldwide. TT's intuitive user interface, customizable features, and robust analytics empower traders to make informed decisions and maximize their trading strategies. Furthermore, Trading Technologies offers comprehensive support, training resources, and customer service to ensure seamless user experience. Overall, Trading Technologies is dedicated to revolutionizing the way traders access and interact with the global markets.

Is there a minimum account balance requirement for Trading Technologies?

No, Trading Technologies does not have a minimum account balance requirement. We believe in providing equal opportunities for all traders, regardless of their account size. Whether you are an individual trader, a professional trader, or a large institutional investor, we welcome traders of all sizes with open arms. Our platform is designed to support traders at all levels and provide access to global markets. At Trading Technologies, we prioritize inclusivity and strive to empower traders with the tools and technology they need to succeed, regardless of their account balance. So, whether you are just starting or have an established trading account, you can benefit from our cutting-edge solutions and trading capabilities.

What markets can I trade with Trading Technologies?

Trading Technologies allows you to trade in a wide range of global markets. Our platform provides access to over 45 major international futures exchanges, including CME Group, EUREX, ICE, and SGX. Traders can access numerous asset classes, such as energy, agriculture, metals, equities, and currencies, facilitating diversification and risk management. With our extensive market coverage, you can take advantage of trading opportunities in different regions and sectors, leveraging our innovative tools and technology to execute trades efficiently and effectively. Whether you're a professional trader or an institutional investor, Trading Technologies offers access to a vast array of markets to meet your trading needs.

Top Trading Technologies customer service problems

Click the link above to get answers to just about any Trading Technologies customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Trading Technologies's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Trading Technologies agent. This phone number is Trading Technologies's best phone number because 27,366 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 312-476-1135 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Trading Technologies first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Trading Technologies has 1 phone number. It's not always clear what is the best way to talk to Trading Technologies representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Trading Technologies. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Trading Technologies. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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