Toll House Customer Service

Phone Number & Contact Info

Toll House's Best Phone Number

Toll-free·Calls Customer Service·Most popular Toll House number

How do I talk to a live human at Toll House?

A:Calling this Toll House number should go right to a real human being

Does Toll House offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Monday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Toll House phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Toll House number should go right to a real human being
In fact, much of this information on this page is superfluous because this Toll House phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Toll House operates the call center for this 800-637-8537 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Toll House phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Toll House staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Toll House is Wednesday. The most busy day to call is Monday. Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call Toll House

In summation, the best day to call Toll House is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Toll House staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Toll House

If you have time to do a bit of reading before you call Toll House, we recommend you read over some of our problem-specific articles.

What are the ingredients in Toll House cookies?

Toll House cookies are made with a carefully crafted blend of high-quality ingredients. The ingredients include enriched wheat flour, which forms the base of the cookie dough. Additional components consist of granulated sugar and brown sugar, providing a perfect balance of sweetness. Butter is another key ingredient, contributing to the cookies' rich and indulgent taste. Furthermore, Toll House cookies contain eggs, which help to bind the dough together and give it a tender texture. Baking soda is added to aid in the cookies' rising during baking. Finally, the cookies are made extra delightful with the addition of real chocolate chips, infusing each bite with deliciously smooth chocolate. These thoughtfully selected ingredients are what make Toll House cookies the irresistible treat that they are loved for.

Are Toll House cookies gluten-free?

No, Toll House cookies are not gluten-free. Gluten is a protein found in wheat and other grains, and as Toll House cookies are made with flour that contains gluten, they are not suitable for those following a gluten-free diet. However, Toll House does offer alternative products, such as their Simply Delicious line, which includes gluten-free chocolate chips. These chips can be used in gluten-free cookie recipes for those who want to enjoy a gluten-free version of Toll House cookies. It is always recommended to check the packaging or ingredients list for specific product information or alternative options to meet dietary needs.

Are Toll House cookies suitable for vegans?

No, Toll House cookies are not suitable for vegans. They contain several ingredients that are derived from animals. Some of these ingredients include butter, eggs, and milk chocolate chips which contain dairy. Vegans exclude all animal-derived products from their diet, so Toll House cookies do not align with their dietary preferences. However, there are alternative recipes and brands available that offer vegan-friendly cookies, using substitutions such as plant-based butter or oil, egg replacers, and non-dairy chocolate chips. It is recommended for vegans to look for specifically labeled vegan cookies or try homemade recipes using vegan substitutes for a suitable alternative to Toll House cookies.

Top Toll House customer service problems

Click the link above to get answers to just about any Toll House customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Toll House's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Toll House agent. This phone number is Toll House's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-637-8537 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Toll House first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Toll House has 1 phone number. It's not always clear what is the best way to talk to Toll House representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Toll House. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Toll House. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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