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Toll Brothers Customer Service

Phone Number & Contact Info

Toll Brothers's Best Phone Number

480-951-0782
Calls ArizonaMost popular Toll Brothers number

How do I talk to a live human at Toll Brothers?

Does Toll Brothers offer 24 hour customer service?

Not at this number; hours here are Mon-Fri 9am-5pm CT. The least busy day is Wednesday, and the most busy day is Monday.

How long will I wait on hold?

The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday. How is this calculated?

Toll Brothers Customer Phone Numbers

California

Mon-Fri 9am-5pm CT
714-347-1300

Colorado

Mon-Fri 9am-5pm CT
303-708-0730

Connecticut

Mon-Fri 9am-5pm CT
203-616-4900

Customer Service

Mon-Fri 9am-5pm CT
855-897-8655
Toll-free

Florida Office

Mon-Fri 9am-5pm CT
407-345-6000

Georgia Office

Mon-Fri 9am-5pm CT
404-474-4814

Idaho Office

Mon-Fri 9am-5pm CT
208-780-6729

Illinois Office

Mon-Fri 9am-5pm CT
847-590-5100

Massachusetts Office

Mon-Fri 9am-5pm CT
508-366-1440

Michigan Office

Mon-Fri 9am-5pm CT
248-305-4000

Nevada Office

Mon-Fri 9am-5pm CT
702-243-9800

New Jersey Office

Mon-Fri 9am-5pm CT
201-217-6626

New York Office

Mon-Fri 9am-5pm CT
212-742-0835

North Carolina Office

Mon-Fri 9am-5pm CT
704-849-2625

Oregon Office

Mon-Fri 9am-5pm CT
971-256-6196

Pennsylvania Office

Mon-Fri 9am-5pm CT
215-938-8196

South Carolina Office

Mon-Fri 9am-5pm CT
843-388-8483

What are the hours and when should I call?

Toll Brothers operates the call center for this 480-951-0782 phone number Mon-Fri 9am-5pm CT.  The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 1 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Toll Brothers phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Toll Brothers staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Toll Brothers is Wednesday. The most busy day to call is Monday. Again, this is based on a sample of 1 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday. 

The best time to call Toll Brothers

In summation, the best day to call Toll Brothers is Wednesday.  This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Toll Brothers staffs the call center well on Wednesday.

More Toll Brothers Customer Service Contacts

There are of course other ways to contact Toll Brothers customer service besides the phone. Below we list the best ones, by medium.

Toll Brothers Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Toll Brothers will reply our your email.

Toll Brothers Customer Service on X (formerly Twitter)

Toll Brothers, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Toll Brothers Customer Service on Facebook / Messenger

Some customer service teams, like that of Toll Brothers, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Conclusion and closing notes

This is Toll Brothers's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Toll Brothers agent. This phone number is Toll Brothers's best phone number because 6 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +14809510782 include and other customer service issues. Rather than trying to call Toll Brothers first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter or facebook or email. In total, Toll Brothers has 18 phone numbers. It's not always clear what is the best way to talk to Toll Brothers representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Toll Brothers. The two organizations are not related. GetHuman builds free tools, researches information, and shares tips and tricks from other consumers to help customers of companies like Toll Brothers. That can include tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep, or talk to a company's customer service operation for you. GetHuman believes that this fills an important gap between fragmented support models, makes the customer care experience more uniform, and even answers questions that businesses and agencies are reluctant to answer (but shouldn't be) - making the customer experience less confusing for all. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with others, we'll keep improving it.

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