The Tennessean Customer Service

Phone Number & Contact Info

The Tennessean's Best Phone Number

800-342-8237
Toll-free·Calls Customer Service·Most popular The Tennessean number
Q:

How do I talk to a live human at The Tennessean?

A:Say "Something else" then "Representative" then "None of these"
Q:

Does The Tennessean offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm EST. The least busy day is Monday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 33 minutes. The longest hold times are on Monday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this The Tennessean phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say "Something else" then "Representative" then "None of these"

What are the hours and when should I call?

The Tennessean operates the call center for this 800-342-8237 phone number Mon-Fri 8am-5pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 358 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The Tennessean phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The Tennessean staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call The Tennessean is Monday. The most busy day to call is Friday. Again, this is based on a sample of 358 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call The Tennessean

In summation, the best day to call The Tennessean is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that The Tennessean staffs the call center well on Monday.

Why Customers Call The Tennessean

If you have time to do a bit of reading before you call The Tennessean, we recommend you read over some of our problem-specific articles.

Can I access the archives of The Tennessean?

Yes, you can access the archives of The Tennessean. We provide online access to our archives, allowing you to explore past articles, photographs, and other content. To access the archives, visit our website and navigate to the "Archives" section. There, you can search for specific articles or browse through different categories and time periods. Please note that certain articles or features may require a subscription or payment for full access. If you encounter any issues or require further assistance, our customer support team is available to help. Stay informed and delve into the rich history of The Tennessean through our easily accessible archives.

What is the delivery schedule for The Tennessean?

The Tennessean is delivered to subscribers' homes in the morning on weekdays, between 5:00 am and 6:00 am. For Saturdays, it is delivered between 6:00 am and 7:00 am, while on Sundays, it is delivered between 7:00 am and 8:00 am. These delivery times are subject to slight variations depending on location and unforeseen circumstances like severe weather conditions or holidays. However, readers can also access the full digital replica of the newspaper via the website or mobile app, which is available to subscribers 24/7.

Top The Tennessean customer service problems

Click the link above to get answers to just about any The Tennessean customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to The Tennessean, and their purpose. Are any of these similar to the reason you are trying to call?
Cancel subscription: "Canceling my subscription."
- From a call lasting 52s , Apr 10, 2024 8:12 PM

More The Tennessean Customer Service Contacts

There are of course other ways to contact The Tennessean customer service besides the phone. Below we list the best ones, by medium.

The Tennessean Customer Help Desk / Web Support

archive.tennessean.com - Customer Service
Online customer service support
As a last, sometimes only, resort- The Tennessean customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is The Tennessean's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Tennessean agent. This phone number is The Tennessean's best phone number because 2,148 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-342-8237 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call The Tennessean first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, The Tennessean has 1 phone number. It's not always clear what is the best way to talk to The Tennessean representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for The Tennessean. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like The Tennessean. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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