The Miami Herald Customer Service

Phone Number & Contact Info

The Miami Herald's Best Phone Number

Toll-free·Calls Customer Service·Most popular The Miami Herald number

How do I talk to a live human at The Miami Herald?

A:Press 1 for English, must choose options 1-5.

Does The Miami Herald offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Monday.

How long will I wait on hold?

A:The average hold time is 33 minutes. The longest hold times are on Wednesday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this The Miami Herald phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for English, must choose options 1-5.
Here is how our research team describes the way the The Miami Herald phone system greets you: Help with print or digital subscriptions: press 1. For advertising: press 2. For obituaries: press 3. For the newsroom: press 4. For Human Resources People's Division: press 5.
Below are some clips we've found from The Miami Herald's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling the Miami Herald and El Nuevo Herald.
Press one for English.
Press two for Spanish."
Excerpt from a call with The Miami Herald
Tuesday, April 30, 2024 4:54 PM

What are the hours and when should I call?

The Miami Herald operates the call center for this 800-437-2535 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 911 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The Miami Herald phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The Miami Herald staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call The Miami Herald is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 911 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call The Miami Herald

In summation, the best day to call The Miami Herald is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that The Miami Herald staffs the call center well on Thursday.

Why Customers Call The Miami Herald

If you have time to do a bit of reading before you call The Miami Herald, we recommend you read over some of our problem-specific articles.

Is there a digital version of The Miami Herald available?

Yes, there is a digital version of The Miami Herald available. Readers can access the digital edition through the newspaper's website or by downloading The Miami Herald app on their mobile devices. The digital version provides the same content as the print edition, including news articles, opinion pieces, features, and more. Subscribers have the option to choose from different digital subscription packages, which may include unlimited access to the website and app, as well as other exclusive content and features. The digital version also offers additional benefits like article commenting, personalized notifications, and the ability to save and share stories. Choose the digital edition for a convenient and accessible way to stay updated with The Miami Herald's latest news and information.

Where can I find The Miami Herald's print edition?

The Miami Herald's print edition can be found at various locations throughout Miami-Dade and Broward counties. You can purchase a copy at local newsstands, convenience stores, supermarkets, and other retail outlets. Additionally, many libraries and hotels also provide copies for public access. If you prefer home delivery, you can sign up for a subscription on The Miami Herald's website or by calling their customer service. They offer flexible delivery options, including daily or weekend-only editions. Furthermore, you can even purchase the digital replica version of the print edition, which can be accessed through their website or the Herald app. Stay informed with the latest news by grabbing your copy of The Miami Herald today!

Can I share articles from The Miami Herald on social media?

Yes, you can easily share articles from The Miami Herald on social media platforms. The Herald encourages readers to engage with its content by providing convenient sharing options. Simply click on the social media icons displayed alongside the article or use the built-in sharing tools. With just a click, you can easily share interesting news, features, and opinion pieces with your friends, followers, and connections. Sharing articles allows you to spread awareness about relevant issues or topics covered by The Miami Herald, promoting informed discussions and encouraging others to stay informed. So go ahead, share away!

Top The Miami Herald customer service problems

Click the link above to get answers to just about any The Miami Herald customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to The Miami Herald, and their purpose. Are any of these similar to the reason you are trying to call?
Delivery issue: "I am having problems with my delivery."
- From a call lasting 2m 27s , Feb 2, 2024 1:04 PM

More The Miami Herald Customer Service Contacts

There are of course other ways to contact The Miami Herald customer service besides the phone. Below we list the best ones, by medium.

The Miami Herald Customer Help Desk / Web Support - Customer Service
Click this link to submit your issue online.
As a last, sometimes only, resort- The Miami Herald customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is The Miami Herald's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Miami Herald agent. This phone number is The Miami Herald's best phone number because 5,466 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-437-2535 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call The Miami Herald first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, The Miami Herald has 1 phone number. It's not always clear what is the best way to talk to The Miami Herald representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for The Miami Herald. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like The Miami Herald. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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