Toll-free·Calls Customer Service·Most popular The Boston Globe number
Q:
How do I talk to a live human at The Boston Globe?
A:At the first menu, say "Representative." Next, say "Something Else."
Q:
Does The Boston Globe offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7am-6pm, Sat-Sun 8am-3pm EST.The least busy day is Tuesday, and the most busy day is Monday. Details
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Wednesday, and the shortest are on Tuesday.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this The Boston Globe phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:At the first menu, say "Representative." Next, say "Something Else."
Here is how our research team describes the way the The Boston Globe phone system greets you: In just a few words, what can we help you with?
Below are some clips we've found from The Boston Globe's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"Say or key in your phone number, including the area code."
Excerpt from a call with The Boston Globe
Wednesday, May 1, 2024 1:16 PM
They may ask your reason for calling (instead of a menu)
"Thank you for calling The Boston Globe.
Our new voice automated system will help you.
Let's get started. In just a few words, what can we help you with?"
Excerpt from a call with The Boston Globe
Wednesday, May 1, 2024 1:16 PM
The first phone menu
"Thank you for calling The Boston Globe.
Our new voice automated system will help you.
Let's get started. In just a few words, what can we help you with?
To help me direct you to I'm sorry. I didn't get that.
Are you calling about a deliver I'm sorry.
I still didn't get that. For a delivery problem, press one.
For a vacation hold, press two.
For accounts status, press three.
To cancel your subscription, press four."
Excerpt from a call with The Boston Globe
Thursday, April 18, 2024 12:45 PM
What are the hours and when should I call?
The Boston Globe operates the call center for this 888-694-5623 phone number Mon-Fri 7am-6pm, Sat-Sun 8am-3pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 66 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The Boston Globe phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The Boston Globe staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call The Boston Globe is Tuesday.The most busy day to call is Monday, which averages 75% more phone calls by comparison.Again, this is based on a sample of 66 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Quietest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call The Boston Globe
In summation, the best day to call The Boston Globe is Tuesday.In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this The Boston Globe number, but it is also the day with the shortest hold times.
Why Customers Call The Boston Globe
If you have time to do a bit of reading before you call The Boston Globe, we recommend you read over some of our problem-specific articles.
The Boston Globe is a renowned daily newspaper serving the greater Boston region and beyond. Established in 1872, it has become one of the largest and most respected news outlets in New England. The paper covers a wide array of topics including local and national news, politics, business, sports, entertainment, and more. Its comprehensive reporting and in-depth journalism aim to inform, engage, and enlighten its readers. With a focus on accuracy and integrity, The Boston Globe delivers timely news through its print edition, website, mobile apps, and social media platforms. It is committed to providing exceptional journalism that reflects the vibrant diversity and dynamic interests of the Boston community and plays a vital role in shaping public discourse in the region.
Yes, The Boston Globe can be accessed on your mobile device. The Boston Globe offers a mobile-friendly website and a mobile app that can be downloaded from the App Store or Google Play Store. By visiting the website or using the app, you can read all the articles, news stories, and features that are available on the full online version. The mobile platform provides a user-friendly interface optimized for smaller screens, allowing you to stay informed and access the latest news on the go. With The Boston Globe's mobile options, you can enjoy the newspaper's content anytime, anywhere, making it convenient for those who prefer to consume news and stay updated through their mobile devices.
Yes, The Boston Globe offers a digital-only subscription for readers who prefer accessing the news digitally. With a digital subscription, you can enjoy unlimited access to all the articles, reports, and features available on The Boston Globe's website and mobile app. This subscription allows you to stay up-to-date on local, national, and international news, as well as enjoy exclusive content specifically tailored for digital readers. Subscribers can also access past archives, engage in interactive media, receive customized alerts, and enjoy additional features like audio articles and podcasts. The digital-only subscription offers the flexibility to read the news anytime and anywhere, making it a convenient option for those who prefer consuming news digitally.
Click the link above to get answers to just about any The Boston Globe customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to The Boston Globe, and their purpose. Are any of these similar to the reason you are trying to call?
Assistance with online subscription: "It says that my password and my email are no good."
- From a call lasting 5m 39s , May 2, 2024 12:23 PM
Subscription inquiry: "I'm wondering what my subscription includes and I'm trying to get online but can't."
- From a call lasting 1m 56s , May 2, 2024 12:20 PM
Billing inquiry: "I would like the $27 charge to be reversed."
- From a call lasting 4m 50s , May 1, 2024 1:16 PM
Resume newspaper delivery: "I had my subscription on a vacation hold but I've come home, a little bit early, and I'd like to resume that delivery."
- From a call lasting 2m 7s , Mar 22, 2024 12:47 PM
Simple farewell: "Thank you, Ronald. Have a good weekend. Take care."
- From a call lasting 5m 33s , Mar 1, 2024 7:16 PM
Delivery issue: "Oh, god."
- From a call lasting 1m 39s , Feb 29, 2024 2:02 PM
Cancel newspaper delivery: "I just wanna cancel the paper being delivered to her house every day."
- From a call lasting 2m 10s , Jan 9, 2024 5:17 PM
False subscription charges: "I never agreed to charge my subscription charges on my Visa account."
- From a call lasting 6m 18s , Jan 1, 2024 6:20 PM
More The Boston Globe Customer Service Contacts
There are of course other ways to contact The Boston Globe customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- The Boston Globe customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is The Boston Globe's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Boston Globe agent. This phone number is The Boston Globe's best phone number because 2,484 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-694-5623 include Cancel subscription, I'm moving, Refund, Problem with delivery and other customer service issues. Rather than trying to call The Boston Globe first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, The Boston Globe has 1 phone number. It's not always clear what is the best way to talk to The Boston Globe representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for The Boston Globe. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like The Boston Globe. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.