Tennessee Department of Labor and Workforce Development Customer Service

Phone Number & Contact Info

Tennessee Department of Labor and Workforce Development's Best Phone Number

877-813-0950
Toll-free·Calls Customer Service·Most popular Tennessee Department of Labor and Workforce Development number
Q:

How do I talk to a live human at Tennessee Department of Labor and Workforce Development?

A:Press 1, then enter your social security number
Q:

Does Tennessee Department of Labor and Workforce Development offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 12 minutes. The longest hold times are on Thursday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Tennessee Department of Labor and Workforce Development phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then enter your social security number
Below are some clips we've found from Tennessee Department of Labor and Workforce Development's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling the Tennessee Department of Labor and Workforce Development. This call may be recorded for monitoring purposes. Please listen carefully to the following three options. For assistance with your unemployment claim or for questions about your unemployment benefits, please press one. For help with employer unemployment taxes, such as quarterly taxes, tax rates, and employer account numbers, please press two."
Excerpt from a call with Tennessee Department of Labor and Workforce Development
Friday, January 12, 2024 7:23 PM

The first phone menu

"Thank you for calling the Tennessee Department Department of Labor and Workforce Development. This call may be recorded for monitoring purposes. Please listen carefully to the following three options. Thank you for calling the Tennessee Department of Labor and Work Force Development. This call may be recorded for monitoring purposes.
For assistance with your unemployment claim or for questions about your unemployment benefits, please press one.
For help with employer unemployment taxes, such as quarterly taxes, tax rates, and employer account numbers, please press two."
Excerpt from a call with Tennessee Department of Labor and Workforce Development
Monday, February 12, 2024 8:25 PM

After you press 1

"Thank you for calling the due to call volume, please be advised claim agents cannot return voice mail requests at this time.
For assistance filing your claim, press one.
For help completing your weekly certification, press two."
Excerpt from a call with Tennessee Department of Labor and Workforce Development
Friday, January 12, 2024 7:23 PM

What are the hours and when should I call?

Tennessee Department of Labor and Workforce Development operates the call center for this 877-813-0950 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 368 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Tennessee Department of Labor and Workforce Development phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Tennessee Department of Labor and Workforce Development staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Tennessee Department of Labor and Workforce Development is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 368 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call Tennessee Department of Labor and Workforce Development

In summation, the best day to call Tennessee Department of Labor and Workforce Development is Friday. In this case, it's a no-brainer. Friday is not only the least busy day for calling this Tennessee Department of Labor and Workforce Development number, but it is also the day with the shortest hold times.

Why Customers Call Tennessee Department of Labor and Workforce Development

If you have time to do a bit of reading before you call Tennessee Department of Labor and Workforce Development, we recommend you read over some of our problem-specific articles.

How Do I Contact the Tennessee Department of Labor and Workforce Development?

The Tennessee Department of Labor and Workforce Development deals with numerous workforce issues. You can quickly contact the department to seek assistance with your applications or report an issue. Reach out to them through a phone call or email.

How Do I Apply for Unemployment Benefits with the Tennessee Department of Labor and Workforce Development?

Losing your job may be life altering, but using this guide can make it bearable. Having the needed information on hand and becoming familiar with TN.gov can also help when it comes to applying for benefits and finding out what you can expect next. You will also be able to track your claim's status and then answer the recertification questions from the same page.

How Do I Claim Unemployment Benefits with the Tennessee Department of Labor and Workforce Development?

This article will explain how to apply for unemployment benefits from the Tennessee Department of Labor and Workforce Development online. If you are currently employed and need financial assistance from the state of Tennessee, this article will be useful to you. The article describes where to find the online application form, how to apply online, what information you need to make an application, and how to proceed if you are unsuccessful.

Top Tennessee Department of Labor and Workforce Development customer service problems

Click the link above to get answers to just about any Tennessee Department of Labor and Workforce Development customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Tennessee Department of Labor and Workforce Development Customer Service Contacts

There are of course other ways to contact Tennessee Department of Labor and Workforce Development customer service besides the phone. Below we list the best ones, by medium.

Tennessee Department of Labor and Workforce Development Customer Service Live Chat

tn.gov - Customer Service
Click "Chat with us" in the lower right hand corner
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Tennessee Department of Labor and Workforce Development provides this option.

Tennessee Department of Labor and Workforce Development Customer Email Addresses

uiclaimsinfo@tn.gov - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Tennessee Department of Labor and Workforce Development will reply our your email.

Tennessee Department of Labor and Workforce Development Customer Help Desk / Web Support

tn.gov - Customer Service
Online customer service support
As a last, sometimes only, resort- Tennessee Department of Labor and Workforce Development customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Tennessee Department of Labor and Workforce Development's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tennessee Department of Labor and Workforce Development agent. This phone number is Tennessee Department of Labor and Workforce Development's best phone number because 2,208 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-813-0950 include Eligibility question, Claims, Collecting benefits, Missed payments, File application and other customer service issues. Rather than trying to call Tennessee Department of Labor and Workforce Development first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web or chat. In total, Tennessee Department of Labor and Workforce Development has 1 phone number. It's not always clear what is the best way to talk to Tennessee Department of Labor and Workforce Development representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Tennessee Department of Labor and Workforce Development. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Tennessee Department of Labor and Workforce Development. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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