Telus Customer Service Phone Number

Hold time now: 39.5 mins (avg 29.75)
Best time to call: 9:30am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular Telus phone number (it's ranked #2). Most customers call 866-558-2273 for support: Click here for best option

Other customers got on the phone recently because:

Hey, I purchased an eSim but it was send to the wrong address. Is there any way i can c...
Somebody is using my phone number to call to the Bahamas, this is a fraud. I want a ref...
My parents have new phone number
I want to cancel my calling card now because I no longer use this phone number. my phon...
Is there not a phone number to phone My landline number is ***-***-****
I can not phone out with my land line my cell phone works If this is not simple I may h...
Can you send me my bill by email or direct withdrawal from my bank account
I want to know if my service will be ready October *st
I want to verify that a person at my aunts house was an installer for Telus.
When I ordered Internet service I was told that there is no cap on the account now I re...
When I purchased my iPhone ** i kept the number of my original cell phone. apparently t...
Hi im having trouble loging in to my telus account and id like to register my sim chip...
I went to a koodo store today to get a new phone and phone plan. I was told they could...

Help me with my issue

Telus Customer Service Phone Number 780-493-4404 - Info & Statistics

Phone number to dial780-493-4404
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-10pm, Sat-Sun 9am-8pm EST
Best time to dial9:30am
Navigate phone maze to a humanDirect to human
Average wait29.75
Current wait39.5
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or web
Quality of communication83%
Quality of help93%
Customer votes467
Best phone number866-558-2273
Information last updatedFri Nov 25 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Telus's 780-493-4404 Customer Service Number

This Telus phone number is ranked #2 out of 3 because 9,438 Telus customers tried our tools and information and gave us feedback after they called. The reason customers call 780-493-4404 is to reach the Telus Customer Service department for problems like Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge. As far as we can tell, Telus has call center locations in null and you can call during their open hours Mon-Fri 8am-10pm, Sat-Sun 9am-8pm EST. Telus has 3 phone numbers and 5 different ways to get customer help. We've compiled information about 780-493-4404 and ways to call or contact Telus with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Telus

Calling Telus at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 780-493-4404. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Telus Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Telus Once on the phone with Telus's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Telus in General

While 780-493-4404 is Telus's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 866-558-2273 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Telus help by calling them, is that other customers give their customer support at this number a 83% score for their communication skills and a 93% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Telus Contact Info

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