Telus Customer Service Phone Number

Hold time now: 30.5 mins (avg 29.75)
Best time to call: 2pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular Telus phone number (it's ranked #2). Most customers call 866-558-2273 for support: Click here for best option

Other customers got on the phone recently because:

i had my lg velvet stolen * weeks after i got it, i beleive someone is using it and i...
I have received a letter from Telus re charges. It looked like a scam letter. I contact...
Empoloyee purchase plan inquity name is darren gillespie,dob ********....was recently trying to purchase a pho...
I want to be able to pay with online banking and my bank doesn't recognise my *-digit a...
Your customer reps keep phoning here when I tell them I'm not interested in your servic...
I need to use live chat becasuse I have hearing problems
I need help to set up voicemail
I would like to know if someone other than myself rented movies with out my permission...
Paused internet because of fire*evacuation, want to unpause it now.
Want to add channel pik tv
I am trying to set*register my phone bill with telus...It accepted my email address and...
Why do I still have a telus easy payments when my balance is * for this months billl
Why I'm not able to send a confirmation message to Telus, I receiveda text message sta...

Help me with my issue

Telus Customer Service Phone Number 780-493-4404 - Info & Statistics

Phone number to dial780-493-4404
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-10pm, Sat-Sun 9am-8pm EST
Best time to dial2pm
Navigate phone maze to a humanDirect to human
Average wait29.75
Current wait30.5
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or web
Quality of communication81%
Quality of help91%
Customer votes465
Best phone number866-558-2273
Information last updatedFri Oct 15 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Telus's 780-493-4404 Customer Service Number

This Telus phone number is ranked #2 out of 3 because 9,438 Telus customers tried our tools and information and gave us feedback after they called. The reason customers call 780-493-4404 is to reach the Telus Customer Service department for problems like Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge. As far as we can tell, Telus has call center locations in null and you can call during their open hours Mon-Fri 8am-10pm, Sat-Sun 9am-8pm EST. Telus has 3 phone numbers and 5 different ways to get customer help. We've compiled information about 780-493-4404 and ways to call or contact Telus with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Telus

Calling Telus at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 780-493-4404. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Telus Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Telus Once on the phone with Telus's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Telus in General

While 780-493-4404 is Telus's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 866-558-2273 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Telus help by calling them, is that other customers give their customer support at this number a 81% score for their communication skills and a 91% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Telus Contact Info

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