TXU Energy Bill Payment Assistance Phone Number
- Calls TXU Energy's Bill Payment Assistance department
- On average, callers wait 7 minutes to talk to a person when they call
- Call center hours are 24 hours, 7 days
- We recommend calling around 10:15am
- Some common reasons that visitors to GetHuman call TXU Energy include Setup Service, Meter Reading, Cancel or change services, Service issue, and Overcharges on My Account.
- Get a real live human at this number: Wait for intro, press 0 then 0. For Residential and Customer service.
- When you call TXU Energy and their automated voice system picks up, you hear: How can I help you?
- This is not the most popular TXU Energy phone number (it's ranked #3). Most customers call 800-818-6132 for support: Click here for best option
Other customers got on the phone recently because:
Need more time to pay bill
I need to make an payment arrangement
You are not helping me! I need to speak with a live person! Not text nor email!!!!!
I made a mistake when paying my bill! I should have paid half the bill which was due by...
Does TXU come to your house and check to help look for air gaps, insulation, etc to hel...
I need an extension on my lights
Necesito cambiar servicio a una residencial nueva que me estoy mudando
I only want to pay my TXU bill!
I only want to pay my bill!
I only want to pay my bill! Wrong email listed!
All I want to do is pay my bill! !!
I just want to pay my tux bill-don’t have account number with me-but my address is...
my wife has lymphoma and is on oxygen **** i was advised to notify you. thank you thoma...
So my credit score just dropped by *** today. And nothing is wrong with my credit,i alw...
TXU Energy Bill Payment Assistance Phone Number 800-242-9113 - Info & Statistics
Phone number to dial800-242-9113
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingBill Payment Assistance
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanWait for intro, press 0 then 0. For Residential and Customer service.
Average wait7
Current wait23
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or web or email
Quality of communication65%
Quality of help84%
Customer votes2,612
Best phone number800-818-6132
Information last updatedMon Apr 15 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
TXU Energy's 800-242-9113 Bill Payment Assistance Number
This TXU Energy phone number is ranked #3 out of 3 because 50,070 TXU Energy customers tried our tools and information and gave us feedback after they called. The reason customers call 800-242-9113 is to reach the TXU Energy Bill Payment Assistance department for problems like Setup Service, Meter Reading, Cancel or change services, Service issue, Overcharges on My Account. As far as we can tell, TXU Energy has call center locations in Texas and you can call during their open hours 24 hours, 7 days. TXU Energy has 3 phone numbers and 5 different ways to get customer help. We've compiled information about 800-242-9113 and ways to call or contact TXU Energy with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling TXU Energy
Calling TXU Energy at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-242-9113. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when TXU Energy Bill Payment Assistance agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than TXU Energy Once on the phone with TXU Energy's Bill Payment Assistance department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
Contacting TXU Energy in General
While 800-242-9113 is TXU Energy's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-818-6132 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach TXU Energy help by calling them, is that other customers give their customer support at this number a 65% score for their communication skills and a 84% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.