A:Calling this Swanson number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Swanson for you.
Q:
Does Swanson offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Swanson below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Swanson phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Swanson number should go right to a real human being
Below are some clips we've found from Swanson's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hi. Thanks for calling The Campbell Soup Company.
We produce real food that matters for life's moments.
For English, press one.
Our customer loyalty team will be happy to assist you.
Please have your product information handy.
For quality assurance, this call may be monitored and recorded.
You can also learn about our products and privacy policy get the answers to some commonly asked questions, or send us an email via our contact us page by visiting campbells dot com.
Please hold on. We'll be right with you."
Excerpt from a call with Swanson
Wednesday, September 25, 2024 5:24 PM
In fact, much of this information on this page is superfluous because this Swanson phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Swanson operates the call center for this 800-232-6736 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 76 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Swanson call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Swanson phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Swanson staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Swanson is Friday.The most busy day to call is Wednesday, which averages 400% more phone calls by comparison.Again, this is based on a sample of 76 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Busiest
Thu
Fri
Quietest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call Swanson is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Swanson staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Swanson
If you have time to do a bit of reading before you call Swanson, we recommend you read over some of our problem-specific articles.
The Swanson Rewards program is a loyalty program designed to reward customers for their continued support and purchases. By joining the program, customers can earn points on every purchase made on Swansonvitamins.com. For every dollar spent, customers can earn one point. These points can then be redeemed for discounts on future purchases. In addition to earning points, members of the Swanson Rewards program also gain access to exclusive promotions and early access to sales. The program also offers opportunities to earn bonus points by referring friends or writing product reviews. It's a great way for customers to enjoy additional savings and benefits while shopping for their favorite vitamins and supplements on Swansonvitamins.com.
Yes, Swanson brand products are rigorously tested for quality. At Swanson, we prioritize the safety and efficacy of our products, and quality testing is an integral part of our manufacturing process. We have a dedicated team of quality assurance experts who conduct comprehensive tests to ensure that our products meet the highest standards. These tests include identity, purity, strength, and composition assessments, among others. Additionally, we work with third-party laboratories to conduct independent testing for an extra layer of verification. By implementing strict quality control measures, we guarantee that our customers receive only safe, pure, and effective products. At Swanson, we are committed to providing high-quality supplements and maintaining transparency with our testing protocols.
Click the link above to get answers to just about any Swanson customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Swanson, and their purpose. Are any of these similar to the reason you are trying to call?
Incorrect billing address: "I noticed that they're shipping it to the right place, but the billing address goes to my friend."
- From a call lasting 2m 25s , Sep 25, 2024 5:24 PM
Conclusion and closing notes
This is Swanson's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Swanson agent. This phone number is Swanson's best phone number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-232-6736 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Swanson first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Swanson has 1 phone number. It's not always clear what is the best way to talk to Swanson representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Swanson. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Swanson. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.