State of Rhode Island Division of Taxation Customer Service

Phone Number & Contact Info

State of Rhode Island Division of Taxation's Best Phone Number

401-574-8941
Calls Customer Service·Most popular State of Rhode Island Division of Taxation number
Q:

How do I talk to a live human at State of Rhode Island Division of Taxation?

A:Don't press anything, just hold for a representative.
Q:

Does State of Rhode Island Division of Taxation offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8:30am-3:30pm EST. The least busy day is Monday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 33 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this State of Rhode Island Division of Taxation phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Don't press anything, just hold for a representative.
Here is how our research team describes the way the State of Rhode Island Division of Taxation phone system greets you: A representative will answer the line.

What are the hours and when should I call?

State of Rhode Island Division of Taxation operates the call center for this 401-574-8941 phone number Mon-Fri 8:30am-3:30pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 175 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this State of Rhode Island Division of Taxation phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like State of Rhode Island Division of Taxation staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call State of Rhode Island Division of Taxation is Monday. The most busy day to call is Friday. Again, this is based on a sample of 175 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call State of Rhode Island Division of Taxation

In summation, the best day to call State of Rhode Island Division of Taxation is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that State of Rhode Island Division of Taxation staffs the call center well on Monday.

Why Customers Call State of Rhode Island Division of Taxation

If you have time to do a bit of reading before you call State of Rhode Island Division of Taxation, we recommend you read over some of our problem-specific articles.

What are the payment options for state taxes in Rhode Island?

In Rhode Island, the Division of Taxation provides several convenient payment options for state taxes. Firstly, you can make an Electronic Funds Transfer (EFT) directly from your personal bank account. This method allows for a quick and secure transfer of funds. Another option is to pay your taxes online through the official Rhode Island Taxpayer Portal, enabling you to conveniently pay with a credit card or an e-check. For those who prefer traditional methods, you can mail a check or money order to the Division of Taxation. It is important to include your tax return and payment voucher with the payment. Lastly, you have the alternative to visit the Division's office in Providence during business hours to pay in person. In summary, Rhode Island offers a variety of payment options to ensure that taxpayers can conveniently and securely fulfill their state tax obligations.

What is the deadline for filing taxes in Rhode Island?

The deadline for filing taxes in Rhode Island is typically April 15th, which aligns with the federal deadline for individual income tax returns. However, when April 15th falls on a weekend or holiday, the filing deadline is automatically extended to the next business day. It is important to note that if you cannot file your return by the deadline, you should request a filing extension by submitting Form RI-4868. This form grants an additional six months to file your return, but it does not extend the deadline for paying any taxes owed. Failing to file or pay taxes by the applicable deadline may result in penalties and interest. Please ensure to consult the Division of Taxation website for the most up-to-date and accurate information regarding filing deadlines and requirements.

What is the Sales and Use Tax Rate in Rhode Island?

The Sales and Use Tax Rate in Rhode Island is currently set at 7%. This rate applies to the sale, lease, or rental of tangible personal property, along with certain services and listed taxable items. The tax is based on the total price or amount paid for the taxable item, including any shipping or handling charges. However, there are a few exemptions and reduced rates for specific items such as clothing, prescription drugs, and some groceries. It's important to note that the Sales and Use Tax is collected by the seller and remitted to the Division of Taxation. As such, consumers should be mindful of these charges when making purchases in Rhode Island.

Top State of Rhode Island Division of Taxation customer service problems

Click the link above to get answers to just about any State of Rhode Island Division of Taxation customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More State of Rhode Island Division of Taxation Customer Service Contacts

There are of course other ways to contact State of Rhode Island Division of Taxation customer service besides the phone. Below we list the best ones, by medium.

State of Rhode Island Division of Taxation Customer Help Desk / Web Support

tax.ri.gov - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- State of Rhode Island Division of Taxation customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is State of Rhode Island Division of Taxation's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a State of Rhode Island Division of Taxation agent. This phone number is State of Rhode Island Division of Taxation's best phone number because 1,050 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 401-574-8941 include and other customer service issues. Rather than trying to call State of Rhode Island Division of Taxation first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, State of Rhode Island Division of Taxation has 1 phone number. It's not always clear what is the best way to talk to State of Rhode Island Division of Taxation representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for State of Rhode Island Division of Taxation. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like State of Rhode Island Division of Taxation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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