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Starz Customer Service

Phone Number & Contact Info

Starz's Best Phone Number

970-438-2789
Calls Customer Service·Most popular Starz number
Q:

How do I talk to a live human at Starz?

A:Press 2 for English, then press 2.
Q:

Does Starz offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-8pm EST. The least busy day is Wednesday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Starz phone number to document the phone system.
Here is how our research team describes the way the Starz phone system greets you: Thank you for calling Stars. The following menu options can guide you through resolving common requests. If you have questions about an upcoming original series, press 1. If you have technical issues, press 2. If you have questions about your subscription, including promotional offers, or if you are canceling, press 3. If you want to talk to a Stars agent, press 0.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2 for English, then press 2

What are the hours and when should I call?

Starz operates the call center for this 970-438-2789 phone number Mon-Fri 9am-8pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 1,721 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Starz phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Starz staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Starz is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 1,721 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call Starz

In summation, the best day to call Starz is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Starz number, but it is also the day with the shortest hold times.

Why Customers Call Starz

If you have time to do a bit of reading before you call Starz, we recommend you read over some of our problem-specific articles.

Is Starz available in my country?

Starz is available in several countries around the world. Currently, Starz operates in the United States, United Kingdom, Germany, Spain, France, Brazil, and Mexico. However, availability can vary in these countries, so it is best to check your local providers or streaming platforms to see if Starz is offered in your specific location. Additionally, Starz is continuously expanding its reach, so keep an eye out for announcements regarding new countries where Starz may become available in the future. Stay connected to our website and social media channels for the latest updates on international availability and enjoy a wide range of premium content from Starz wherever you are.

Are there subtitles available for Starz content?

Yes, subtitles are available for Starz content. Starz offers a wide range of programming, including movies and TV shows from various genres, and provides subtitles for enhanced accessibility and viewer convenience. Subtitles can be accessed on most Starz platforms, such as the Starz app and website, allowing viewers to enjoy content with captions in their preferred language. Whether it's watching a thrilling action film or an engaging drama series, Starz ensures that viewers have the option to enable subtitles for a more immersive experience. By incorporating subtitles, Starz aims to cater to diverse audiences and create an inclusive viewing environment for all.

What content is available on Starz?

Starz offers a diverse range of compelling content to cater to various interests. Subscribers can enjoy a vast selection of movies spanning different genres, including action, comedy, drama, and more. The platform also boasts an impressive lineup of highly acclaimed TV series that captivate audiences with engaging storylines and captivating performances. Additionally, Starz Originals provide exclusive content that cannot be found elsewhere, showcasing the network's commitment to delivering unique and exciting shows. From thrilling dramas to hilarious comedies and even thought-provoking documentaries, Starz ensures there is something for everyone. With a subscription, viewers gain access to an extensive library of captivating content, making Starz a go-to destination for entertainment enthusiasts.

Top Starz customer service problems

Click the link above to get answers to just about any Starz customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Starz is extracted from issues that customers have reported to GetHuman.
Starz issues reported to GetHuman

Conclusion and closing notes

This is Starz's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Starz agent. This phone number is Starz's best phone number because 10,326 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 970-438-2789 include Streaming or Download Trouble, Trouble With the App, Account Access, Cancel Service, Order Service and other customer service issues. Rather than trying to call Starz first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Starz has 1 phone number. It's not always clear what is the best way to talk to Starz representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Starz. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Starz. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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