Specialized Loan Servicing, LLC Customer Service

Phone Number & Contact Info

Specialized Loan Servicing, LLC's Best Phone Number

Toll-free·Calls Customer Service·Most popular Specialized Loan Servicing, LLC number

How do I talk to a live human at Specialized Loan Servicing, LLC?

A:Press 1, then 2, then 1, then 2, then 0# each time it asks for your social security number until you are transferred.

Does Specialized Loan Servicing, LLC offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 6am-6pm EST. The least busy day is Friday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Specialized Loan Servicing, LLC phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then 2, then 1, then 2, then 0# each time it asks for your social security number until you are transferred.
Below are some clips we've found from Specialized Loan Servicing, LLC's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Specialized loan servicing. If you wish to continue this call in English, please press one. If you are calling about your ten ninety eight tax statement, we will be preparing the statements during the month of January and will be mailing them to you on or before January thirty first. Please allow until February fifteenth to receive it before calling. If you have a registered web account and have enabled elect ten ninety eight tax statement is available to download at your convenience. This email will be sent when your form is processed. If you're calling to make a payment, set up or cancel automatic payments, have a question about a prior payment issue, press one."
Excerpt from a call with Specialized Loan Servicing, LLC
Friday, January 5, 2024 7:35 PM

What are the hours and when should I call?

Specialized Loan Servicing, LLC operates the call center for this 800-315-4757 phone number Mon-Fri 6am-6pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 303 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Specialized Loan Servicing, LLC phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Specialized Loan Servicing, LLC staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Specialized Loan Servicing, LLC is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 303 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Specialized Loan Servicing, LLC

In summation, the best day to call Specialized Loan Servicing, LLC is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Specialized Loan Servicing, LLC staffs the call center well on Friday.

Why Customers Call Specialized Loan Servicing, LLC

If you have time to do a bit of reading before you call Specialized Loan Servicing, LLC, we recommend you read over some of our problem-specific articles.

What is Specialized Loan Servicing, LLC?

Specialized Loan Servicing, LLC is a leading loan servicing company that specializes in the management and servicing of residential mortgage loans. With extensive industry expertise and a reputation for excellence, Specialized Loan Servicing provides comprehensive solutions for borrowers, investors, and lenders. As a third-party servicer, they handle a wide range of tasks, including collecting payments, managing escrow accounts, disbursing insurance and tax payments, and customer service support. Committed to delivering exceptional service, their experienced team works diligently to help borrowers navigate the complexities of the loan process and find solutions to their unique financial needs. With a strong focus on compliance and transparency, Specialized Loan Servicing is dedicated to fostering positive relationships with all parties involved and ensuring the smoothest loan management experience possible.

Top Specialized Loan Servicing, LLC customer service problems

Click the link above to get answers to just about any Specialized Loan Servicing, LLC customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Specialized Loan Servicing, LLC, and their purpose. Are any of these similar to the reason you are trying to call?
Check status inquiry: "I'm trying to find out if a check was sent to me, as I haven't received it yet despite being told it was on the way."
- From a call lasting 20m 6s , Mar 26, 2024 5:44 PM
Requesting loan affirmation after bankruptcy: "I need an affirmation to my loan after I filed bankruptcy and my attorney is bugging me for it."
- From a call lasting 12m 16s , Jan 5, 2024 7:55 PM
Reaffirmation of loan after bankruptcy: "Well, I had to file bankruptcy, and it's been all done except for the reaffirmation of my loan."
- From a call lasting 14m 6s , Jan 5, 2024 7:35 PM

Conclusion and closing notes

This is Specialized Loan Servicing, LLC's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Specialized Loan Servicing, LLC agent. This phone number is Specialized Loan Servicing, LLC's best phone number because 1,818 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-315-4757 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call Specialized Loan Servicing, LLC first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Specialized Loan Servicing, LLC has 1 phone number. It's not always clear what is the best way to talk to Specialized Loan Servicing, LLC representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Specialized Loan Servicing, LLC. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Specialized Loan Servicing, LLC. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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