Sparkletts Customer Service

Phone Number & Contact Info

Sparkletts's Best Phone Number

800-201-6218
Toll-free·Calls Customer Service·Most popular Sparkletts number
Q:

How do I talk to a live human at Sparkletts?

A:Calling this Sparkletts number should go right to a real human being
Q:

Does Sparkletts offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

Sparkletts Customer Phone Numbers

Existing Customer Service

800-728-5508
Toll-free · 24 hours, 7 days · Calling this Sparkletts number should go right to a real human being ·

New Customer Concierge

888-715-3291
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Sparkletts phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Sparkletts number should go right to a real human being
Below are some clips we've found from Sparkletts's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may need the phone number on your account

"Hello. Thank you for calling Primo Water, bringing delicious sustainable brands like Sparklets, Crystal Springs, and Mountain Valley right to your door. After your call, please stay on the line for a brief survey about your experience today with customer care.
For English, stay on the line.
We do not see an account associated with the phone number you are calling from."
Excerpt from a call with Sparkletts
Thursday, April 4, 2024 12:15 AM

The first phone menu

"Hello. Thank you for calling Primo Water, bringing delicious sustainable brands like Sparklets, Crystal Springs, and Mountain Valley right to your door. After your call, please stay on the line for a brief survey about your experience today with customer care. For English, stay on the line. We do not see an account associate
with the phone number you are calling from. If you are a current customer, press one.
If you are calling to learn more information about our services, press two."
Excerpt from a call with Sparkletts
Thursday, January 18, 2024 5:36 PM
In fact, much of this information on this page is superfluous because this Sparkletts phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Sparkletts operates the call center for this 800-201-6218 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 534 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Sparkletts phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Sparkletts staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Sparkletts is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 534 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call Sparkletts

In summation, the best day to call Sparkletts is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Sparkletts staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Sparkletts

If you have time to do a bit of reading before you call Sparkletts, we recommend you read over some of our problem-specific articles.

What is Sparkletts?

Sparkletts is a trusted provider of refreshing bottled water and beverage solutions. With a history dating back to 1925, Sparkletts has been committed to delivering high-quality drinking water to homes and businesses across North America. Our products range from a variety of bottled water options, including purified, distilled, and spring water, to innovative filtration systems for offices and homes. Sparkletts prioritizes customer satisfaction by ensuring that our water undergoes rigorous quality testing and meets the highest industry standards. Whether you need water for your daily hydration needs, office breakrooms, or events, Sparkletts is here to fulfill your thirst-quenching requirements. We pride ourselves on our excellent customer service and dedication to providing healthy hydration solutions for every individual, family, or business.

What is the pricing for Sparkletts products?

For information on pricing for Sparkletts products, please contact our customer service team at 1-800-555-1234. We offer a range of products to meet your water needs, including bottled water delivery options and water filtration systems. Our pricing is determined based on various factors such as product type, quantity, and delivery frequency. Our dedicated representatives will be happy to provide you with detailed pricing and answer any additional questions you may have. At Sparkletts, we strive to provide competitive and transparent pricing to ensure our customers have access to quality hydration solutions at affordable rates. Don't hesitate to reach out to us for all of your water-related needs!

What is the Sparkletts return policy?

At Sparkletts, we strive to provide excellent customer satisfaction. Our return policy allows customers to return any unused and unopened Sparkletts products within 30 days of purchase for a full refund. However, due to safety and hygiene concerns, we cannot accept returns on opened or used products. To ensure a smooth return process, please have your original receipt or proof of purchase handy. If you have received a damaged or defective product, please contact our customer service team within 48 hours of delivery and we will promptly assist you with a replacement or refund. For more information on our return policy, please refer to our Returns and Refunds page on our website.

Top Sparkletts customer service problems

Click the link above to get answers to just about any Sparkletts customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Sparkletts, and their purpose. Are any of these similar to the reason you are trying to call?
Providing personal information: "My name is Joseph Last name is s h u l."
- From a call lasting 2m 58s , Apr 4, 2024 12:15 AM

More Sparkletts Customer Service Contacts

There are of course other ways to contact Sparkletts customer service besides the phone. Below we list the best ones, by medium.

Sparkletts Customer Help Desk / Web Support

sparkletts.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- Sparkletts customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Sparkletts's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sparkletts agent. This phone number is Sparkletts's best phone number because 3,204 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-201-6218 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Sparkletts first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Sparkletts has 3 phone numbers. It's not always clear what is the best way to talk to Sparkletts representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Sparkletts. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Sparkletts. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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