South East Water Customer Service

Phone Number & Contact Info

South East Water's Best Phone Number

0845 301 0845
Calls Customer Service·Most popular South East Water number

How do I talk to a live human at South East Water?

A:Press 2

Does South East Water offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Monday.

How long will I wait on hold?

A:The average hold time is 11 minutes. The longest hold times are on Thursday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this South East Water phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2

What are the hours and when should I call?

South East Water operates the call center for this 0845 301 0845 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this South East Water phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like South East Water staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call South East Water is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call South East Water

In summation, the best day to call South East Water is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that South East Water staffs the call center well on Thursday.

Why Customers Call South East Water

If you have time to do a bit of reading before you call South East Water, we recommend you read over some of our problem-specific articles.

What payment methods are accepted?

South East Water accepts various payment methods for customer convenience. You can easily pay your bills through direct debit, allowing hassle-free automatic deductions from your nominated bank account on the due date. Alternatively, you can make payments using credit or debit cards, including Visa, MasterCard, and American Express. Online payments can also be made through the South East Water's website, ensuring quick and secure transactions. Additionally, you have the option to pay through BPAY using your preferred financial institution's phone or internet banking services. For those seeking traditional methods, payments can be made at any Australia Post office, by cash, cheque, or EFTPOS. South East Water aims to provide flexible payment options to cater to the diverse needs of their valued customers.

Top South East Water customer service problems

Click the link above to get answers to just about any South East Water customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is South East Water's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a South East Water agent. This phone number is South East Water's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0845 301 0845 include and other customer service issues. Rather than trying to call South East Water first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, South East Water has 1 phone number. It's not always clear what is the best way to talk to South East Water representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for South East Water. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like South East Water. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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