South Carolina Division of Motor Vehicles (DMV/RMV) Phone Number

Call South Carolina Division of Motor Vehicles (DMV/RMV) customer service faster with GetHuman

803-896-5000
Customer service
  • Calls South Carolina Division of Motor Vehicles (DMV/RMV)'s Customer Service department
  • The average hold time is 2m
  • The current wait is approximately 8m
  • Hours are Mon, Tues, Thur, Fri 8:30am-5pm, Wed 9:30am-5pm EST
  • The best time to call is 9:30am
  • Popular issues for this call center: Local services, File a report, and Complaint.
  • Reach a live South Carolina Division of Motor Vehicles (DMV/RMV) agent: Press 3
  • What you hear when you call: "You have reached the South Carolina Department of Motor Vehicles. It's a great day in South Carolina. Please have your driver's license number or your customer number, which is located on your vehicle registration card just above your name. For a vehicle inquiry, please have the vehicle title or tag number. If you're not currently a South Carolina DMV customer, press 1. If you need information on titling and registering your vehicle or getting a driver's license status, press 2. If you have questions about title, registration plates, or buying or selling a car, press 3. If you have paid your vehicle property tax and have not received your decal or have a decal-related question, press 4. If you received a letter concerning the driver's license violation or suspension, have questions about license reinstatement, or have other driver's license-related questions, press 5. If you have questions about IRP or IFTA, press 6. If you have questions about a commercial driver's license, press 7."

Calling South Carolina Division of Motor Vehicles (DMV/RMV) Customer Care at 803-896-5000

Aug 11, 2023

The South Carolina DMV has a rather lengthy wait time to be connected, but the service provided helps make up for that. When I called, I was warned that the call volume was higher than normal and I would need to expect a longer-than-average wait.

I was directed to a menu with several options and driver's license questions right at the beginning, so I immediately hit that button to get started. When I did, I was again told to expect a longer wait and that I could visit the South Carolina DMV's website if I didn't want to keep waiting. I ended up waiting about 10 to 15 minutes before getting a new message that I was caller No. 6 and would have my call answered soon.

Shortly after, I did get my call answered and was asked for my driver's license number. I told her that I wasn't in their system yet, as I was a new resident of South Carolina and wanted to know how long I had before I needed to get my new driver's license. She told me I had 45 days from the date of my move.

I then asked her what items I would need to bring to get my new license. She said that I would need either my birth certificate or passport, my Social Security number, my out-of-state driver's license and two forms of mail. She then confirmed that I would only need the number and did not have to bring the card. I then asked her what kind of cost my license would carry, and she told me it was a flat $25 fee. With all my questions answered, I thanked her for her assistance, and she wished me a pleasant day.

Overall, I thought the wait time was long, but nothing can be done about that, and they do a nice job providing an update when you get close to your turn. They also provide alternate means of seeking help, so most people do not have to wait in line.

When I got connected to the representative, I found her to be knowledgeable and friendly, able to answer all of my questions with clear, assertive language. I felt that she clearly knew what she was talking about and had all the information needed to assist me throughout the process. Based on this interaction, I would feel very comfortable calling the South Carolina DMV if I needed customer assistance.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

South Carolina Division of Motor Vehicles (DMV/RMV) Customer Phone Number 803-896-5000 - Stats

Phone number to dial803-896-5000
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon, Tues, Thur, Fri 8:30am-5pm, Wed 9:30am-5pm EST
Best time to dial9:30am
Average wait2 minutes
Current wait8 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication90%
Quality of help78%
Customer votes537
Information last updatedMon Mar 25 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

South Carolina Division of Motor Vehicles (DMV/RMV)'s Best Toll-Free/800 Customer Phone Number

This is South Carolina Division of Motor Vehicles (DMV/RMV)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a South Carolina Division of Motor Vehicles (DMV/RMV) agent. This phone number is South Carolina Division of Motor Vehicles (DMV/RMV)'s Best Phone Number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 803-896-5000 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call South Carolina Division of Motor Vehicles (DMV/RMV) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, South Carolina Division of Motor Vehicles (DMV/RMV) has 1 phone number. It's not always clear what is the best way to talk to South Carolina Division of Motor Vehicles (DMV/RMV) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to South Carolina Division of Motor Vehicles (DMV/RMV)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like South Carolina Division of Motor Vehicles (DMV/RMV). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with South Carolina Division of Motor Vehicles (DMV/RMV), including their website / help desk. Visit our South Carolina Division of Motor Vehicles (DMV/RMV) Customer Service page for more information.
South Carolina Division of Motor Vehicles (DMV/RMV) Customer Service

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