Phone Number

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Customer service
Current Wait: 7 mins (2m avg)
Hours: Mon-Fri 4am-8pm, Sat-Sun 5am-5pm PST; best time to call: 9:30am
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Reasons customers like you called recently

I was having difficulties on their website and two exact orders were placed and I need...
Hi,*My order "*********" was never delivered to me, although the status says it arrived...
I need to talk to someone about and problem with my Sorel boots.**Please can I get an e...
I have a ** plus year old pair of Sorel Original boots. I am in need of a new boot lin...
Want to change color of an item
Return for wrong sized item. Size not available
Exchange for improper size
I placed an order on November ** ****. Order number ********* and have still not recei...
Ordered shoes ***** received an email on ***** that they were shipped, its now ***** an...
I ordered a pair of Sorel boots. It said they were delivered on Monday Dec. **, but it...
I bought Sorel boots because they were supposed to be good till -** degrees and I wante...
Order, shipment and refund issue. One order was lost the second order has yet to ship...
I bought Sorel boots **** and they were supposed to keep me warm and I'm here in Colora...
I bought Sorel boots and I thought they were supposed to keep me warm and are waterproo...
****, **:** GMT***I did order the women*Bootees N about Alpine size *,* order the...
See more recent reasons for calling

Help me with my issue

Customer Number 888-697-6735 - by the Numbers

Phone number to dial888-697-6735
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 4am-8pm, Sat-Sun 5am-5pm PST
Best time to dial9:30am
Navigate phone maze to a humanJust wait through the menu
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication74%
Quality of help93%
Customer votes374
Information last updatedSat Jul 31 2021 09:00:00 GMT+0000 (Coordinated Universal Time)'s Best Toll-Free/800 Customer Phone Number

This is's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a agent. This phone number is's Best Phone Number because 1,212 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-697-6735 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, has 1 phone number. It's not always clear what is the best way to talk to representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting - by phone or otherwise

While 888-697-6735 is's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for

What is GetHuman's Relationship to

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Contact Info

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