Sony National Customer Relations Phone Number

800-554-6908
Hold time now: 21 mins (avg 21)
Best time to call: 1:30pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct line to National Customer Relations
Sony's #1 Phone Number

Sony National Customer Relations Phone Number 800-554-6908 - Info & Statistics

Phone number to dial800-554-6908
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNational Customer Relations
Call center hoursMon-Fri 9am-8pm EST
Best time to dial1:30pm
Navigate phone maze to a humanDirect line to National Customer Relations
Average wait21
Current wait21
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or web
Quality of communication54%
Quality of help57%
Customer votes6,936
Best phone number800-430-4433
Information last updatedWed Jun 20 2018 08:00:00 GMT+0000 (UTC)

Sony's 800-554-6908 National Customer Relations Number

This Sony phone number is ranked #3 out of 5 because 43,722 Sony customers tried our tools and information and gave us feedback after they called. The reason customers call 800-554-6908 is to reach the Sony National Customer Relations department for problems like Technical support, Complaint, Refund, Repairs, Warranty claim. As far as we can tell, Sony has call center locations in India or Philippines and you can call during their open hours Mon-Fri 9am-8pm EST. Sony has 5 phone numbers and 6 different ways to get customer help. We've compiled information about 800-554-6908 and ways to call or contact Sony with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Sony

Calling Sony at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Sony National Customer Relations can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Sony's National Customer Relations department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Sony's phone numbers against each other.

Contacting Sony in General

While 800-554-6908 is Sony's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-430-4433 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Sony help by calling them, is that other customers give their customer support at this number a 54% score for their communication skills and a 57% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Sony.
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