Solavei Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Solavei?
A:Calling this Solavei number should go right to a real human being. You can also use our free service that can talk to Solavei for you and report back. Q:
Does Solavei offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 5:30am-9pm, Sat 7am-7pm, Sun 7am-5pm PST. The least busy day is Monday, and the most busy day is Friday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Solavei below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Solavei phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Solavei number should go right to a real human being
In fact, much of this information on this page is superfluous because this Solavei phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Solavei operates the call center for this 866-765-2834 phone number Mon-Fri 5:30am-9pm, Sat 7am-7pm, Sun 7am-5pm PT. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Solavei call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Solavei phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Solavei staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Solavei is Monday. The most busy day to call is Friday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.
The best time to call Solavei
In summation, the best day to call Solavei is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Solavei staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Solavei
If you have time to do a bit of reading before you call Solavei, we recommend you read over some of our problem-specific articles.
What is Solavei?
Solavei is a mobile virtual network operator (MVNO) that provides affordable wireless services using the T-Mobile network infrastructure. It offers unlimited voice, text, and data plans with no contracts or credit checks. Solavei's unique aspect is its social commerce platform, which allows members to earn money by sharing the service with others and enrolling new customers. By leveraging the power of social networks, Solavei enables its members to potentially offset their monthly service costs or generate additional income. With Solavei, individuals have access to reliable, nationwide 4G LTE coverage and can save money on their mobile expenses while potentially earning income through a referral-based compensation plan.
How does Solavei work?
Solavei is a mobile virtual network operator that offers affordable mobile service through its partnership with T-Mobile. Here's how Solavei works: when you sign up with Solavei, you get a SIM card and choose a mobile plan that suits your needs. You can bring your own unlocked phone or purchase one from Solavei. Once activated, you can use T-Mobile's robust network for calls, text messages, and data. Solavei also provides its users with an opportunity to earn income through its referral-based business model. By inviting others to join Solavei, you can earn monthly payments, which can help offset your mobile service costs. With Solavei, you get reliable mobile service at an affordable price, along with a chance to earn extra income by sharing the service with others.
What are the benefits of joining Solavei?
There are numerous benefits of joining Solavei. Firstly, members can enjoy substantial savings on their monthly mobile phone bills by selecting from the affordable unlimited plans available. Additionally, Solavei offers a unique opportunity to earn income by sharing the service with others, creating a powerful social commerce network. Members can unlock potential earnings through a straightforward compensation plan, providing financial freedom. Solavei also provides a high-quality, reliable network that leverages nationwide coverage, ensuring members have access to excellent voice and data services. Moreover, members can take advantage of the Solavei marketplace, which offers exclusive deals and discounts on various products and services. Overall, by joining Solavei, individuals can save money, earn income, and access exclusive benefits, making it a compelling choice for those seeking a comprehensive mobile phone solution.
Top Solavei customer service problems
Click the link above to get answers to just about any Solavei customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Solavei Customer Service Contacts
There are of course other ways to contact Solavei customer service besides the phone. Below we list the best ones, by medium.
Solavei Customer Service Live Chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Solavei provides this option.
Solavei Customer Help Desk / Web Support
As a last, sometimes only, resort- Solavei customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Solavei's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Solavei agent. This phone number is Solavei's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-765-2834 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Solavei first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, Solavei has 1 phone number. It's not always clear what is the best way to talk to Solavei representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Solavei. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Solavei. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.