Sierra Trading Post Customer Service

Phone Number & Contact Info

Sierra Trading Post's Best Phone Number

800-713-4534
Toll-free·Calls Customer Service·Most popular Sierra Trading Post number
Q:

How do I talk to a live human at Sierra Trading Post?

A:Calling this Sierra Trading Post number should go right to a real human being
Q:

Does Sierra Trading Post offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-7pm, Sat 8am-4pm MST. The least busy day is Friday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Sierra Trading Post phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Sierra Trading Post number should go right to a real human being
In fact, much of this information on this page is superfluous because this Sierra Trading Post phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Sierra Trading Post operates the call center for this 800-713-4534 phone number Mon-Fri 7am-7pm, Sat 8am-4pm MT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 73 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Sierra Trading Post phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Sierra Trading Post staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Sierra Trading Post is Friday. The most busy day to call is Thursday. Again, this is based on a sample of 73 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call Sierra Trading Post

In summation, the best day to call Sierra Trading Post is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Sierra Trading Post staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Sierra Trading Post

If you have time to do a bit of reading before you call Sierra Trading Post, we recommend you read over some of our problem-specific articles.

What is Sierra Trading Post?

Sierra Trading Post is an online retailer that offers high-quality outdoor gear, apparel, and home goods at discounted prices. We specialize in providing a wide range of products for outdoor enthusiasts, including camping and hiking gear, sporting equipment, and clothing for all seasons. Our merchandise comes from top brands and is sourced through closeouts, overstocks, and seconds, ensuring substantial savings for our customers. In addition to outdoor gear, we also offer a selection of home goods, including furniture, decor, and kitchen essentials. With our user-friendly website and exceptional customer service, Sierra Trading Post is dedicated to providing value and satisfaction to our customers, ensuring that they can enjoy their outdoor adventures without breaking the bank.

What products does Sierra Trading Post sell?

Sierra Trading Post sells a wide range of products to meet the diverse needs of outdoor enthusiasts. Our product lineup includes apparel for men, women, and children, covering all seasons and outdoor activities. You can find top-quality clothing, such as jackets, pants, shirts, and footwear suitable for hiking, camping, skiing, and more. Additionally, we offer a great selection of outdoor equipment and gear, like tents, sleeping bags, backpacks, and camping essentials. For those who enjoy fitness and outdoor sports, we offer athletic clothing, footwear, and gear to enhance your performance. Moreover, we have a variety of home goods, accessories, and pet products that cater to outdoor lifestyles. At Sierra Trading Post, you can find everything you need to enjoy and explore the outdoors at remarkable prices.

What payment methods does Sierra Trading Post accept?

Sierra Trading Post accepts various payment methods for a seamless shopping experience. Customers can conveniently use major credit cards such as Visa, Mastercard, American Express, and Discover to complete their purchases. Additionally, Sierra Trading Post accepts PayPal as a secure and trusted online payment option. This allows customers to securely pay using their PayPal account, which can be linked to various funding sources such as bank accounts or credit cards. Sierra Trading Post also offers the option of paying with gift cards, allowing customers to redeem their Sierra Trading Post gift card during the checkout process. With these flexible and secure payment options, Sierra Trading Post aims to cater to the needs and preferences of all customers.

Top Sierra Trading Post customer service problems

Click the link above to get answers to just about any Sierra Trading Post customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Sierra Trading Post Customer Service Contacts

There are of course other ways to contact Sierra Trading Post customer service besides the phone. Below we list the best ones, by medium.

Sierra Trading Post Customer Service Live Chat

sierratradingpost.com - Customer Service
Click "Live Chat" at the top
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Sierra Trading Post provides this option.

Sierra Trading Post Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Sierra Trading Post will reply our your email.

Sierra Trading Post Customer Help Desk / Web Support

sierratradingpost.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Sierra Trading Post customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Sierra Trading Post's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sierra Trading Post agent. This phone number is Sierra Trading Post's best phone number because 438 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-713-4534 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Sierra Trading Post first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or email or web. In total, Sierra Trading Post has 1 phone number. It's not always clear what is the best way to talk to Sierra Trading Post representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Sierra Trading Post. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Sierra Trading Post. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone
  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Compare Sierra Trading Post Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!