How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Shire Pharmaceuticals phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1
Here is how our research team describes the way the Shire Pharmaceuticals phone system greets you: If you know your party's extension, press it at any time. For medical information or adverse events, press 1. For complaints, press 2. For wholesalers or retail pharmacies, press 3. For savings offers or coupons, press 4. For payments, press 5. For all other questions, press 1 or remain on the line.
Below are some clips we've found from Shire Pharmaceuticals's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Takeda Pharmaceuticals.
Your call may be monitored or recorded for quality assurance.
Please note that some of our prompts have changed.
If you know your party's extension, you may dial it at any time.
For medical information on a Takeda product or to report an adverse event, please press option one.
To report a product quality complaint, regarding a Takeda product, please press two."
Excerpt from a call with Shire Pharmaceuticals
Monday, January 22, 2024 3:44 PM
What are the hours and when should I call?
Shire Pharmaceuticals operates the call center for this 800-828-2088 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 166 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Shire Pharmaceuticals phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Shire Pharmaceuticals staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Shire Pharmaceuticals is Thursday.The most busy day to call is Friday.Again, this is based on a sample of 166 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Shire Pharmaceuticals is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Shire Pharmaceuticals staffs the call center well on Thursday.
Conclusion and closing notes
This is Shire Pharmaceuticals's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Shire Pharmaceuticals agent. This phone number is Shire Pharmaceuticals's best phone number because 996 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-828-2088 include and other customer service issues. Rather than trying to call Shire Pharmaceuticals first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Shire Pharmaceuticals has 1 phone number. It's not always clear what is the best way to talk to Shire Pharmaceuticals representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Shire Pharmaceuticals. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Shire Pharmaceuticals. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.