Sears Canada Financial Services Customer Service

Phone Number & Contact Info

Sears Canada Financial Services's Best Phone Number

800-265-3675
Toll-free·Calls Customer Service·Most popular Sears Canada Financial Services number
Q:

How do I talk to a live human at Sears Canada Financial Services?

A:Press the star key at the first menu, then say "Representative."
Q:

Does Sears Canada Financial Services offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Sears Canada Financial Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press the star key at the first menu, then say "Representative."
Here is how our research team describes the way the Sears Canada Financial Services phone system greets you: Please say or key in your credit card number. If you need a moment to find it, say "hold on" or press the pound key.

What are the hours and when should I call?

Sears Canada Financial Services operates the call center for this 800-265-3675 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Sears Canada Financial Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Sears Canada Financial Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Sears Canada Financial Services is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call Sears Canada Financial Services

In summation, the best day to call Sears Canada Financial Services is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Sears Canada Financial Services staffs the call center well on Monday.

Why Customers Call Sears Canada Financial Services

If you have time to do a bit of reading before you call Sears Canada Financial Services, we recommend you read over some of our problem-specific articles.

What is the Sears Canada Financial Services return policy?

The return policy for Sears Canada Financial Services allows customers to return their products within 30 days of purchase. To be eligible for a return, the item must be in its original condition with all packaging and accessories included. Proof of purchase, such as a receipt or bill, is required for returns. Items that have been opened or used may not be eligible for a refund. In some cases, a restocking fee may be applied. Customers can return their purchases to any Sears Canada Financial Services location, or they can contact customer service for further instructions. It is important to note that certain products may be subject to additional return restrictions. For more detailed information, customers can refer to the Return Policy section on the Sears Canada Financial Services website.

What services does Sears Canada Financial Services offer?

Sears Canada Financial Services offers a range of services tailored to meet customers' financial needs. Our offerings include credit card services, where customers can benefit from competitive interest rates, convenient payment options, and rewards programs. We also provide personal loans to help individuals finance their purchases or consolidate debts efficiently. Sears Canada Financial Services further extends insurance options, including home and auto insurance, ensuring customers' valuable assets are protected. Additionally, we offer the Sears Financial Mastercard, which allows customers to earn rewards on their everyday purchases. With our comprehensive suite of financial services, customers can enjoy the convenience of managing their finances while benefiting from the peace of mind that comes with trusted and reliable support from Sears Canada Financial Services.

What are the benefits of having a Sears Canada credit card?

Having a Sears Canada credit card comes with several benefits. Firstly, cardholders can enjoy exclusive savings and discounts on Sears purchases, including special promotions and sales events. Additionally, with every purchase made using the card, customers earn Sears Club Points that can be redeemed for merchandise or travel rewards. Cardholders also have the convenience of various payment options, including online and in-store payments, as well as the ability to track their purchases and manage their account online. Another benefit is the access to special financing options, allowing customers to make large purchases and pay them off over time with low monthly payments. Moreover, Sears Canada credit cardholders may receive personalized offers, ensuring they receive the most relevant deals and promotions.

Top Sears Canada Financial Services customer service problems

Click the link above to get answers to just about any Sears Canada Financial Services customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Sears Canada Financial Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sears Canada Financial Services agent. This phone number is Sears Canada Financial Services's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-265-3675 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Sears Canada Financial Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Sears Canada Financial Services has 1 phone number. It's not always clear what is the best way to talk to Sears Canada Financial Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Sears Canada Financial Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Sears Canada Financial Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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