A:Calling this Scholastic.com number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Scholastic.com for you.
Q:
Does Scholastic.com offer 24 hour customer service?
A:Not at this number; hours here are Mon-Sat 7am-9pm CST.The least busy day is Saturday, and the most busy day is Wednesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Scholastic.com below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Scholastic.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Scholastic.com number should go right to a real human being
Below are some clips we've found from Scholastic.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling The Scholastic Store online.
If you are calling about Scholastic book clubs, please press one.
If you are calling about your e wallet, press Scholastic Book Club."
Excerpt from a call with Scholastic.com
Friday, October 4, 2024 4:43 PM
In fact, much of this information on this page is superfluous because this Scholastic.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Scholastic.com operates the call center for this 800-770-4662 phone number Mon-Sat 7am-9pm CT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 86 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Scholastic.com call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Scholastic.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Scholastic.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Scholastic.com is Saturday.The most busy day to call is Wednesday, which averages 933% more phone calls by comparison.Again, this is based on a sample of 86 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call Scholastic.com is Tuesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Scholastic.com staffs up on Tuesday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Scholastic.com
Below is a sample of recent calls to Scholastic.com, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiry about wallet funds: "I wanted to see if my son still has funds on his Scholastic wallet for fairs."
- From a call lasting 16m 12s , Oct 10, 2024 8:45 PM
Incorrect book order: "They sent two copies of how the crayons saved the school and should have been one of those and one read a crayon story."
- From a call lasting 6m 15s , Oct 4, 2024 4:43 PM
Order assistance for story works: "I'm trying to order story works for second graders."
- From a call lasting 10m 47s , Sep 16, 2024 6:44 PM
Inquiring about teacher specials: "Do you guys have any, like, books, specials for, like, teachers?"
- From a call lasting 4m 10s , Jul 12, 2024 2:03 PM
Trouble accessing Scholastic account: "I was trying to order some books, I was almost done last week, and now I tried to log in again, and the cart is empty."
- From a call lasting 8m 11s , Jan 22, 2024 8:30 PM
Information about why customers call Scholastic.com is extracted from issues that customers have reported to GetHuman.
This is Scholastic.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Scholastic.com agent. This phone number is Scholastic.com's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-770-4662 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Scholastic.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Scholastic.com has 1 phone number. It's not always clear what is the best way to talk to Scholastic.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Scholastic.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Scholastic.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.