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Rosetta Stone Customer Service

Phone Number & Getting a Rep

Rosetta Stone Customer Service number

800-280-8172
Toll-free·Calls Customer Service· See main phone number & contact info
Q:

How do I talk to a human at this Rosetta Stone number?

A:Press 2
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 9am-10pm EST. The least busy day is Sunday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Rosetta Stone Customer Service?

A:The average hold time is 33 minutes. The longest hold times are on Thursday, and the shortest are on Monday.

All Rosetta Stone customer service contact information

This is the #1 most popular Rosetta Stone phone number out of 1. Click above to go back to the main customer service number and other contact information, including Rosetta Stone email addresses, twitter handles, and live chat options.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Rosetta Stone phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:  Press 2
Below are some clips we've found from Rosetta Stone's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling Rosetta Stone. We've helped millions of people speak new languages with confidence. Please note this call will be recorded for training and quality assurance purposes.
To purchase a Rosetta Stone subscription, please press one. For questions about a current subscription, including technical assistance, please press two."
Excerpt from a call with Rosetta Stone
Wednesday, January 31, 2024 5:04 PM

What are the hours and when should I call?

Rosetta Stone operates the call center for this 800-280-8172 phone number Mon-Fri 9am-10pm EST.  The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 88 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Rosetta Stone phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Rosetta Stone staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Rosetta Stone is Sunday. The most busy day to call Rosetta Stone is Wednesday.  Again, this is based on a sample of 88 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Busiest
Thu
Fri

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday. 

The best time to call

In summation, the best day to call Rosetta Stone is Thursday.  

Why call this Rosetta Stone number?

Below is a sample of recent calls to Rosetta Stone, and their purpose. Are any of these similar to the reason you are trying to call?
Subscription cancellation: I'm calling to cancel my subscription.
Taken from a call on Wednesday, January 31, 2024 5:04 PM

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