Rogers Telephone Customer Service

Phone Number & Contact Information

888-764-3771
Toll-free·Calls Customer Service·Most popular Rogers Telephone number
Q:How do I get a live human at Rogers Telephone?
A:Press 1 for English, then press the star button, next press 0.
Q:Does Rogers Telephone offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Tuesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 21 minutes. The longest hold times are on Tuesday, and the shortest are on Wednesday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Rogers Telephone phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for English, then press the star button, next press 0.
Here is how our research team describes the way the Rogers Telephone phone system greets you: Please enter your phone number, then press pound. If you are new to Rogers, press star.
Below are some clips we've found from Rogers Telephone's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Welcome to Rogers. For English, press one. Please enter your phone number then press pound. If new to Rogers, press star."
Excerpt from a call with Rogers Telephone
Wednesday, February 21, 2024 7:53 PM

What are the hours and when should I call?

Rogers Telephone operates the call center for this 888-764-3771 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 101 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Rogers Telephone phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Rogers Telephone staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Rogers Telephone is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of 101 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Rogers Telephone is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Rogers Telephone staffs the call center well on Monday.

More Ways to Contact Rogers Telephone Customer Service

There are of course other ways to contact Rogers Telephone customer service besides the phone. Below we list the best ones, by medium.
Rogers Telephone's website
As a last, sometimes only, resort- Rogers Telephone customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Rogers Telephone's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Rogers Telephone agent. This phone number is Rogers Telephone's best phone number because 606 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-764-3771 include and other customer service issues. Rather than trying to call Rogers Telephone first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Rogers Telephone has 1 phone number. It's not always clear what is the best way to talk to Rogers Telephone representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Rogers Telephone. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Rogers Telephone. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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