Rawlings Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Rawlings?
A:Calling this Rawlings number should go right to a real human being. You can also use our free service that can talk to Rawlings for you and report back. Q:
Does Rawlings offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-8pm EST. The least busy day is Friday, and the most busy day is Tuesday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Rawlings below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Rawlings phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Rawlings number should go right to a real human being
In fact, much of this information on this page is superfluous because this Rawlings phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Rawlings operates the call center for this 888-353-8988 phone number Mon-Fri 8am-8pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Rawlings call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Rawlings phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Rawlings staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Rawlings is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.
The best time to call Rawlings
In summation, the best day to call Rawlings is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Rawlings staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Rawlings
If you have time to do a bit of reading before you call Rawlings, we recommend you read over some of our problem-specific articles.
What is the warranty on Rawlings products?
Rawlings offers a warranty that covers manufacturing defects for a period of one year from the original date of purchase. This warranty applies to all Rawlings products, including gloves, bats, and other equipment. If a product is found to be defective under normal use within the warranty period, Rawlings will repair or replace it at their discretion. To make a warranty claim, customers should contact Rawlings directly and provide proof of purchase. The warranty does not cover damage caused by misuse, alteration, or normal wear and tear. Rawlings strives to ensure the quality of their products, and their warranty reflects their commitment to customer satisfaction and product durability.
What is the return policy for Rawlings products?
Rawlings offers a hassle-free return policy for its products. If you are unsatisfied with your purchase, you can initiate a return within 30 days from the date of receipt. The item should be unused, in its original packaging, and accompanied by a proof of purchase. Rawlings provides a prepaid return label, making the process convenient and cost-free for customers within the United States. Once the returned product is received and inspected, a refund will be issued to the original payment method. In case of a defective or damaged item, Rawlings will arrange for a replacement at no extra cost. Please note that personalized or customized products are non-returnable unless they have a manufacturing defect. Rawlings aims to ensure customer satisfaction through their straightforward and customer-friendly return policy.
Are Rawlings products suitable for professional use?
Yes, Rawlings products are suitable for professional use. With a long-standing history and reputation for excellence in the sports industry, Rawlings has become a trusted brand among professional athletes. Their products are crafted with premium materials and expert craftsmanship to meet the rigorous demands of professional sports. Rawlings baseball gloves, bats, and other equipment are often preferred by professional players due to their high-performance features and durability. Additionally, Rawlings has partnerships and endorsements from several professional baseball leagues and associations, further affirming the suitability of their products for professional use. Whether it's on the baseball diamond or the softball field, Rawlings continues to be a reliable choice for professional athletes worldwide.
Top Rawlings customer service problems
Click the link above to get answers to just about any Rawlings customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Rawlings's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Rawlings agent. This phone number is Rawlings's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-353-8988 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Rawlings first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Rawlings has 1 phone number. It's not always clear what is the best way to talk to Rawlings representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Rawlings. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Rawlings. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.