How do I talk to a human at this Radio Shack number?
A:Don't give credit card number; say "Agent"; enter last 4 digits of cc#. This is for Radio Shack credit cards.
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 9am-5pm CST.The least busy day is Wednesday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Radio Shack Credit Card Customer Service?
A:The average hold time is 3 minutes.The longest hold times are on Thursday, and the shortest are on Wednesday.
This is the #1 most popular Radio Shack phone number out of 2. Click above to go back to the main customer service number and other contact information, including Radio Shack email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Radio Shack phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Don't give credit card number; say "Agent"; enter last 4 digits of cc#. This is for Radio Shack credit cards.
Below are some clips we've found from Radio Shack's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Welcome to Radio Shack cardholder services.
This call may be monitored or recorded. R. Espino, How can I help you today?"
Excerpt from a call with Radio Shack
Thursday, August 1, 2024 5:47 PM
What are the hours and when should I call?
Radio Shack operates the call center for this 800-767-4556 phone number Mon-Fri 9am-5pm CST. The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 158 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Radio Shack phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Radio Shack staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Radio Shack is Wednesday.The most busy day to call Radio Shack is Friday. Again, this is based on a sample of 158 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Quietest
Thu
Fri
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Radio Shack is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Radio Shack number, but it is also the day with the shortest hold times.
Why call this Radio Shack number?
Below is a sample of recent calls to Radio Shack, and their purpose. Are any of these similar to the reason you are trying to call?
Billing inquiry: I got a call about a bill, and I just want to know I need to speak to someone.
Taken from a call on Friday, August 30, 2024 3:45 PM
Make a payment: Make a payment.
Taken from a call on Thursday, August 22, 2024 10:37 AM
Inquiring about camera app: Yes, I need to know which app to use for my 1/3 color CMOS camera, catalog number 492516.
Taken from a call on Thursday, August 1, 2024 5:47 PM
Request to speak with agent: I would like to speak with a human agent please.
Taken from a call on Tuesday, June 18, 2024 9:21 PM
Assistance needed with chessboard: I need to speak with a human agent regarding a sensory chessboard.
Taken from a call on Tuesday, June 18, 2024 8:40 PM
Requesting replacement AC adapter: I need a replacement AC adapter for my device.
Taken from a call on Tuesday, June 18, 2024 8:36 PM
Replacement battery for boat: I need to find and buy a replacement battery for my Radio Shack remote-controlled boat.
Taken from a call on Monday, June 10, 2024 6:15 PM
Radio repair request: I need to repair the radio in my truck.
Taken from a call on Thursday, April 18, 2024 6:40 PM
Locating radio tractor: Do you have a radio tractor in Bakeda'sville?
Taken from a call on Sunday, April 7, 2024 6:56 PM