How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Purina Friskies phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Stay on the line and follow prompts to get to a human
Below are some clips we've found from Purina Friskies's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thanks for calling Purina. We're pet lovers like you, and we're always working to improve life for you and your pet.
We look forward to speaking with you shortly.
To help serve you better in the future, your call may be monitored or recorded.
If you are calling regarding coupons, please press seven.
To speak with the next available engagement specialist about all other topics, please press nine now.
Your feedback is extremely important to us. Please stay on the line after your call for a short five question survey."
Excerpt from a call with Purina Friskies
Friday, January 12, 2024 9:11 PM
The first phone menu
"Thanks for calling Purina. We are pet lovers like you, and we're always working to improve life for you and your pet.
We look forward to speaking with you shortly. To help serve you better in the future, your call may be monitored or recorded.
If you are calling regarding coupons, please press seven.
To speak with the next available engagement specialist about all other topics, please press nine now."
Excerpt from a call with Purina Friskies
Wednesday, March 27, 2024 5:38 PM
What are the hours and when should I call?
Purina Friskies operates the call center for this 800-778-8864 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 175 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Purina Friskies phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Purina Friskies staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Purina Friskies is Saturday.The most busy day to call is Friday, which averages 192% more phone calls by comparison.Again, this is based on a sample of 175 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
The best time to call Purina Friskies
In summation, the best day to call Purina Friskies is Wednesday.
Why Customers Call Purina Friskies
If you have time to do a bit of reading before you call Purina Friskies, we recommend you read over some of our problem-specific articles.
Yes, Purina Friskies offers a range of products specifically designed to meet the nutritional needs of kittens. Our products are formulated with high-quality ingredients to provide the essential nutrients, vitamins, and minerals required for healthy growth and development in kittens. They are balanced to support their energy levels, promote a strong immune system, and enhance their overall well-being. Our kitten formulas come in various tempting flavors and textures, ensuring a delicious mealtime experience for your growing feline friend. To ensure your kitten receives the best care, consult with your veterinarian to determine the appropriate feeding instructions and transition to adult formulas as your kitten reaches maturity. Trust Purina Friskies to provide your kitten with the nutritious meals they need for a happy and healthy start in life.
No, there have been no recalls for Purina Friskies products. Purina Friskies takes the safety and quality of their products seriously, ensuring that every product meets strict standards before it reaches the shelves. They have implemented rigorous quality control processes throughout their manufacturing facilities to ensure that only the highest quality ingredients are used. These ingredients are sourced from reputable suppliers that meet the company's strict specifications. Purina Friskies also conducts regular testing and analysis to further guarantee the safety and nutritional integrity of their products. With a commitment to providing nutritious and delicious meals for cats worldwide, Purina Friskies aims to offer peace of mind to pet owners by consistently delivering safe and wholesome products.
Yes, Purina Friskies products are suitable for cats with allergies. We understand that some cats may have food sensitivities or allergies, and we offer a range of options to meet their needs. Our products are made with high-quality ingredients and undergo rigorous testing to ensure their safety and palatability. We offer a variety of flavors and formulations, including limited ingredient recipes, to cater to different dietary restrictions. Additionally, our products are free from common allergens such as wheat, soy, and artificial colors or preservatives. We recommend consulting with your veterinarian to identify specific allergens and selecting the most suitable product for your cat's individual needs.
Click the link above to get answers to just about any Purina Friskies customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Purina Friskies, and their purpose. Are any of these similar to the reason you are trying to call?
Quality issue with cat food: "Our cats won't eat the food and even the strays outside are avoiding it, wondering if it's a bad batch."
- From a call lasting 22m 19s , Mar 27, 2024 5:38 PM
Quality issue with Friskies: "I've been buying Friskies for years, but lately there's a quarter missing from each can, adding up over time."
- From a call lasting 20m 16s , Mar 15, 2024 8:52 PM
Call testing connection: "Just checking if you can hear me."
- From a call lasting 5m 1s , Feb 28, 2024 8:12 PM
Product not eaten: "My cats aren't eating the pate cans I bought, what should I do?"
- From a call lasting 17m 30s , Jan 12, 2024 9:11 PM
Inquiry about product change: "I just wonder if they changed something in it because they just turkey and cheese shreds."
- From a call lasting 12m 30s , Jan 3, 2024 2:53 PM
More Purina Friskies Customer Service Contacts
There are of course other ways to contact Purina Friskies customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Purina Friskies will reply our your email.
Conclusion and closing notes
This is Purina Friskies's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Purina Friskies agent. This phone number is Purina Friskies's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-778-8864 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Purina Friskies first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Purina Friskies has 2 phone numbers. It's not always clear what is the best way to talk to Purina Friskies representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Purina Friskies. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Purina Friskies. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.