Does Principal Funds offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7am-7pm CST.The least busy day is Thursday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Thursday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Principal Funds below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Principal Funds phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 3
What are the hours and when should I call?
Principal Funds operates the call center for this 800-222-5852 phone number Mon-Fri 7am-7pm CT.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Principal Funds call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Principal Funds phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Principal Funds staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Principal Funds is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Principal Funds is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Principal Funds staffs the call center well on Thursday.
Why Customers Call Principal Funds
If you have time to do a bit of reading before you call Principal Funds, we recommend you read over some of our problem-specific articles.
Principal Funds are a range of investment options offered by Principal Financial Group, a well-established global financial services company. These funds are professionally managed portfolios designed to help individuals and organizations achieve their financial goals. Principal Funds provide a diverse selection of investment options, including mutual funds, exchange-traded funds (ETFs), and separately managed accounts. They cater to various investment objectives, risk tolerances, and time horizons. With a strong emphasis on research and risk management, Principal Funds aims to provide investors with the tools they need to make informed investment decisions. Whether investors seek growth, income, or capital preservation, Principal Funds offer a range of solutions to meet their financial needs.
Yes, you can transfer funds from another investment account to Principal Funds. This can be done through a process called an "In-Kind" transfer or as a direct contribution. With an In-Kind transfer, you can move your investments from the other account to Principal Funds without selling them, thus avoiding potential tax consequences. Principal Funds offers a seamless transfer process, making it easy for you to consolidate and manage your investments in one place. Alternatively, you can also make a direct contribution by selling your investments in the other account and transferring the cash proceeds to Principal Funds. Either way, Principal Funds provides flexibility and options to help you efficiently transfer your funds and take advantage of their investment offerings.
The fees associated with investing in Principal Funds depend on the specific fund you choose. Mutual funds offered by Principal Funds typically have management fees, which cover the costs of operating and managing the fund. There may also be distribution and service fees, which compensate financial professionals who sell the fund and provide ongoing support to investors. Additionally, some funds may charge account or administrative fees to cover transaction costs or other operational expenses. It's important to review the prospectus or fund details for each specific Principal Fund to understand the exact fees associated with that particular investment. These fees help cover the operating costs of the fund and are disclosed transparently to ensure investors can make informed decisions.
Click the link above to get answers to just about any Principal Funds customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Principal Funds Customer Service Contacts
There are of course other ways to contact Principal Funds customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Principal Funds customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Principal Funds's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Principal Funds agent. This phone number is Principal Funds's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-222-5852 include Get financial advice and other customer service issues. Rather than trying to call Principal Funds first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Principal Funds has 1 phone number. It's not always clear what is the best way to talk to Principal Funds representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Principal Funds. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Principal Funds. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.