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Pontiac Customer Service

Phone Number & Contact Info

Pontiac's Best Phone Number

800-762-2737
Toll-free·Calls Customer Service·Most popular Pontiac number
Q:

How do I talk to a live human at Pontiac?

A:Press 2 then wait on the line
Q:

Does Pontiac offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Pontiac phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2 then wait on the line
Below are some clips we've found from Pontiac's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"Thank you for calling General Motors.
All calls may be monitored or recorded.
In a few words, please tell me why you're calling."
Excerpt from a call with Pontiac
Monday, March 11, 2024 9:49 PM

What are the hours and when should I call?

Pontiac operates the call center for this 800-762-2737 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Pontiac phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Pontiac staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Pontiac is Friday. The most busy day to call is Monday. Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call Pontiac

In summation, the best day to call Pontiac is Friday. In this case, it's a no-brainer. Friday is not only the least busy day for calling this Pontiac number, but it is also the day with the shortest hold times.

Why Customers Call Pontiac

If you have time to do a bit of reading before you call Pontiac, we recommend you read over some of our problem-specific articles.

What is the warranty coverage for Pontiac vehicles?

Pontiac vehicles typically came with a basic warranty that covered the vehicle for 36 months or 36,000 miles, whichever occurred first. This warranty protected against defects in materials or workmanship and included parts and labor for necessary repairs or replacements. Additionally, Pontiac offered a powertrain warranty that lasted for a longer duration - either 60 months or 60,000 miles, depending on the specific model. This powertrain warranty covered the engine, transmission, and drivetrain components. It is important to note that warranty terms may vary for different Pontiac models and years, so it is recommended to refer to the specific vehicle's owner's manual or contact Pontiac's customer service for precise warranty coverage information.

What is the fuel efficiency of Pontiac vehicles?

Pontiac vehicles offer varying fuel efficiencies based on their models. As a brand, Pontiac prioritizes delivering an engaging driving experience while striving to optimize fuel economy. The fuel efficiency of Pontiac vehicles depends on factors such as engine size, transmission type, and overall design. Some Pontiac models, like the compact Pontiac G5, offer an impressive fuel efficiency of up to 35 miles per gallon on the highway, making it an efficient choice for daily commuting. However, larger Pontiac models, such as the performance-oriented GTO, may have fuel efficiencies ranging from 15-25 miles per gallon on average. Overall, Pontiac offers a range of vehicle options that cater to different needs while making efforts to improve fuel economy without compromising performance.

What models are currently available from Pontiac?

As of 2021, Pontiac does not produce any new models. The brand was discontinued by General Motors in 2010 due to restructuring efforts. However, you may still find used Pontiac models on the market. Some popular models that were once offered by Pontiac include the Pontiac G6, Pontiac Grand Prix, Pontiac Solstice, and Pontiac Vibe. These vehicles are no longer in production, but you can explore the used car market or Pontiac dealerships to potentially find one. It's worth noting that since Pontiac is no longer an actively producing brand, finding spare parts and support for these older models may become increasingly challenging in the future.

Top Pontiac customer service problems

Click the link above to get answers to just about any Pontiac customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Pontiac's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pontiac agent. This phone number is Pontiac's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-762-2737 include Where to buy, Complaint, Repairs, Returns and other customer service issues. Rather than trying to call Pontiac first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Pontiac has 1 phone number. It's not always clear what is the best way to talk to Pontiac representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Pontiac. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pontiac. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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