Planters Customer Service

Phone Number & Contact Info

Planters's Best Phone Number

Toll-free·Calls Customer Service·Most popular Planters number

How do I talk to a live human at Planters?

A:Calling this Planters number should go right to a real human being

Does Planters offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Planters phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Planters number should go right to a real human being
In fact, much of this information on this page is superfluous because this Planters phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Planters operates the call center for this 877-535-5666 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Planters phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Planters staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Planters is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Planters

In summation, the best day to call Planters is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Planters staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Planters

If you have time to do a bit of reading before you call Planters, we recommend you read over some of our problem-specific articles.

What are the shipping options for Planters?

Planters offers various shipping options to meet customers' needs. We strive to provide fast and efficient delivery for your convenience. Currently, we offer standard shipping and expedited shipping options. With our standard shipping, orders are delivered within 5-7 business days, while expedited shipping ensures delivery within 2-3 business days. Please note that shipping times may vary depending on your location. We work closely with reputable carriers to ensure your package arrives safely and on time. To track your order, you will receive a confirmation email with a tracking number. Should you have any further questions regarding our shipping options, please feel free to contact our customer support team who will be happy to assist you.

What is Planters' return policy?

Planters offers a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can return the item within 30 days of delivery. To initiate a return, simply contact our customer service team with your order details. We accept returns for various reasons, including receiving an incorrect item or if the product arrived damaged. In such cases, Planters will cover the return shipping costs. Once your return is received and inspected, we will issue a refund to your original form of payment. However, please note that certain restrictions may apply, such as non-returnable items. For more detailed information about our return policy, please refer to the "Returns" section on our website or contact our friendly customer service team for further assistance.

Are the plants sold by Planters pesticide-free?

Yes, the plants sold by Planters are pesticide-free. We understand the importance of providing our customers with healthy and environmentally-friendly products. Our plants are grown using organic cultivation methods, free from pesticides, herbicides, or any other harmful chemicals that could pose a risk to your health or the environment. We are committed to promoting sustainable and eco-friendly gardening practices. Prioritizing the well-being of our customers and the planet, we carefully select and monitor our suppliers to ensure that our plants are sourced from trusted growers who share our values. Choose Planters for pesticide-free plants and contribute towards creating a greener and safer world for everyone.

Top Planters customer service problems

Click the link above to get answers to just about any Planters customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Planters, and their purpose. Are any of these similar to the reason you are trying to call?
Issue with cashew cans: "I am calling you about two cans of cashews that I purchased And believe it or not, it had when you pull that plastic blue top off, there was no seal on the one there, and then there should be a seal on these peanuts."
- From a call lasting 3m 44s , Feb 21, 2024 6:27 PM

More Planters Customer Service Contacts

There are of course other ways to contact Planters customer service besides the phone. Below we list the best ones, by medium.

Planters Customer Help Desk / Web Support

planters.custhelp.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Planters customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Planters's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Planters agent. This phone number is Planters's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-535-5666 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Planters first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Planters has 1 phone number. It's not always clear what is the best way to talk to Planters representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Planters. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Planters. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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