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Pillsbury Customer Service

Phone Number & Contact Info

Pillsbury's Best Phone Number

800-767-4466
Toll-free·Calls Customer Service·Most popular Pillsbury number
Free tools for easier calling
Q:

How do I talk to a live human at Pillsbury?

A:Calling this Pillsbury number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Pillsbury for you.
Q:

Does Pillsbury offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7:30am-5:30pm CST. The least busy day is Wednesday, and the most busy day is Monday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

Pillsbury Customer Phone Numbers

Baking Customer Service

800-775-4777
Toll-free · Mon-Fri 7:30am-5:30pm CST · Calling this Pillsbury number should go right to a real human being · · Free tools available: Talk for me, Skip the wait, Schedule my call

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Pillsbury below.

Let us call and talk to Pillsbury for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Pillsbury phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Pillsbury number should go right to a real human being
Below are some clips we've found from Pillsbury's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Pillsbury consumer relations. For product shelf life, press one. Please be advised this call may be recorded for quality and training purposes."
Excerpt from a call with Pillsbury
Friday, January 26, 2024 8:50 PM

The first phone menu

"Thank you for calling Tillsbury consumer relations.
For product shelf life, press one.
For storage tips, press two.
For product availability, press three.
For allergen information, press four.
For all other items, or to speak with a customer service representative, press zero."
Excerpt from a call with Pillsbury
Monday, February 5, 2024 10:13 PM
In fact, much of this information on this page is superfluous because this Pillsbury phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Pillsbury operates the call center for this 800-767-4466 phone number Mon-Fri 7:30am-5:30pm CT. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 745 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Pillsbury call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Pillsbury phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Pillsbury staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Pillsbury is Wednesday. The most busy day to call is Monday. Again, this is based on a sample of 745 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Pillsbury

In summation, the best day to call Pillsbury is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Pillsbury staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Pillsbury

If you have time to do a bit of reading before you call Pillsbury, we recommend you read over some of our problem-specific articles.

Are Pillsbury products gluten-free?

No, Pillsbury products are not gluten-free. Most Pillsbury products, including their iconic biscuits, crescent rolls, and cake mixes, contain gluten as they are made from wheat flour. Gluten is a protein found in wheat, barley, and rye that gives dough its elasticity and structure. However, Pillsbury offers a range of gluten-free alternatives for those with gluten sensitivities or preferences. Their gluten-free product line includes options like gluten-free pie and pastry dough, gluten-free cookie and cake mixes, and gluten-free flour blends. These products are specially formulated using alternative flours, such as rice flour or almond flour, which do not contain gluten. Pillsbury provides a convenient choice for individuals seeking gluten-free options while maintaining their brand's quality and taste.

Can Pillsbury products be frozen?

Yes, Pillsbury products can be frozen for later use. Freezing Pillsbury products, such as dough, crescent rolls, biscuits, or cookies, is a convenient and practical option to extend their shelf life. To freeze Pillsbury products, simply place the unopened package or the dough in an airtight container or freezer bag. Ensure that the product is tightly sealed to prevent freezer burn and maintain its quality. When ready to use, thaw the frozen Pillsbury item in the refrigerator or at room temperature according to the package instructions before baking. Freezing Pillsbury products allows for flexibility in meal planning and ensures that you always have delicious, homemade-style baked goods readily available.

Are Pillsbury products suitable for vegans or vegetarians?

Yes, Pillsbury offers a range of products that are suitable for vegans and vegetarians. We understand the importance of catering to dietary preferences and have taken steps to accommodate these lifestyles. Our selection includes various doughs, mixes, and baking products that are free of animal-derived ingredients. These vegan and vegetarian-friendly options are clearly labeled, making it easier for our customers to make informed choices. We prioritize using plant-based ingredients without compromising on taste and quality. Whether you are in search of ready-to-bake dough, cake mixes, or frosting, Pillsbury has vegan and vegetarian options available to help you create delicious treats that align with your dietary needs and preferences.

Top Pillsbury customer service problems

Click the link above to get answers to just about any Pillsbury customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Pillsbury, and their purpose. Are any of these similar to the reason you are trying to call?
Difficulty with product: "I could not roll them out decently."
- From a call lasting 3m 18s , Oct 24, 2024 7:22 PM
Interested in distribution: "I'm interested in starting distribution of Pillsbury products in my area."
- From a call lasting 1m 19s , Jul 29, 2024 12:50 PM
Information about why customers call Pillsbury is extracted from issues that customers have reported to GetHuman.
Pillsbury issues reported to GetHuman

Conclusion and closing notes

This is Pillsbury's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pillsbury agent. This phone number is Pillsbury's best phone number because 4,470 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-767-4466 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Pillsbury first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Pillsbury has 2 phone numbers. It's not always clear what is the best way to talk to Pillsbury representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Pillsbury. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pillsbury. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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