Philadelphia International Airport Customer Service

Phone Number & Contact Information

215-937-6937
Calls Customer Service·Most popular Philadelphia International Airport number
Q:How do I get a live human at Philadelphia International Airport?
A:Press 0
Q:Does Philadelphia International Airport offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Thursday, and the most busy day is Wednesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Friday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Philadelphia International Airport phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0
Here is how our research team describes the way the Philadelphia International Airport phone system greets you: Thank you for calling Air Canada Central Baggage Office. for service in English press 1. Please note that this call may be recorded or monitored for training and quality purposes. You can also check the status of your delayed baggage online at aircanada.com. They baggage section Please listen carefully as our menu options have changed. To report a lost and found article, please refer to aircanada.com and complete our online form. If you are calling regarding a delayed baggage that you did not report on arrival at the airport, please press 1. For status of an existing delay baggage file, please press 2. If you are calling regarding a damaged bag, please press 3. If your bag is located and are calling regarding a delivery status, please press 4. For all other baggage related issues, please press 5.

What are the hours and when should I call?

Philadelphia International Airport operates the call center for this 215-937-6937 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Philadelphia International Airport phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Philadelphia International Airport staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Philadelphia International Airport is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Philadelphia International Airport is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Philadelphia International Airport staffs the call center well on Thursday.

More Ways to Contact Philadelphia International Airport Customer Service

There are of course other ways to contact Philadelphia International Airport customer service besides the phone. Below we list the best ones, by medium.
Email
contactPHL@phl.org - Contact Us
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Philadelphia International Airport will reply our your email.
Philadelphia International Airport's website
https://www.phl.org/about-us/contact - Contact Us
Use this link to find customer service help through their website
As a last, sometimes only, resort- Philadelphia International Airport customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Philadelphia International Airport's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Philadelphia International Airport agent. This phone number is Philadelphia International Airport's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 215-937-6937 include and other customer service issues. Rather than trying to call Philadelphia International Airport first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Philadelphia International Airport has 1 phone number. It's not always clear what is the best way to talk to Philadelphia International Airport representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Philadelphia International Airport. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Philadelphia International Airport. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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