Penn State University Customer Service

Phone Number & Contact Info

Penn State University's Best Phone Number

814-865-4700
Calls Customer Service·Most popular Penn State University number
Q:

How do I talk to a live human at Penn State University?

A:Don't press anything, just hold on the line for a representative.
Q:

Does Penn State University offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Friday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Penn State University phone number to document the phone system.
Here is how our research team describes the way the Penn State University phone system greets you: Thank you for calling Penn State University. For undergraduate application and admission questions, please press 1 to reach undergraduate admissions. For course registration and academic records, please press 2 to reach the registrar. For tuition and payment processing, please press 3 to reach the bursar. For student aid and loan support, please press 4 to reach the Student Aid office. For housing or meal plan support, please press 5 to reach the Housing Office. For athletic tickets and game information, please press 6 to reach the athletics department. For all other calls, please stay on the line to reach the call center.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Don't press anything, just hold on the line for a representative.

What are the hours and when should I call?

Penn State University operates the call center for this 814-865-4700 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 16 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Penn State University phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Penn State University staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Penn State University is Friday. The most busy day to call is Monday. Again, this is based on a sample of 16 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call Penn State University

In summation, the best day to call Penn State University is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Penn State University staffs the call center well on Friday.

More Penn State University Customer Service Contacts

There are of course other ways to contact Penn State University customer service besides the phone. Below we list the best ones, by medium.

Penn State University Customer Help Desk / Web Support

psu.edu - Contact Us
Use this link to find customer service help through their website
As a last, sometimes only, resort- Penn State University customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Penn State University's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Penn State University agent. This phone number is Penn State University's best phone number because 96 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 814-865-4700 include and other customer service issues. Rather than trying to call Penn State University first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Penn State University has 1 phone number. It's not always clear what is the best way to talk to Penn State University representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Penn State University. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Penn State University. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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