PC Tools Customer Service

Phone Number & Contact Info

PC Tools's Best Phone Number

Toll-free·Calls Customer Service·Most popular PC Tools number

How do I talk to a live human at PC Tools?

A:Do not press anything, just wait on hold for a representative.

Does PC Tools offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this PC Tools phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Do not press anything, just wait on hold for a representative.
Here is how our research team describes the way the PC Tools phone system greets you: Just hold on the line until a representative comes on the line.

What are the hours and when should I call?

PC Tools operates the call center for this 800-764-5783 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 17 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this PC Tools phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like PC Tools staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call PC Tools is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 17 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call PC Tools

In summation, the best day to call PC Tools is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that PC Tools staffs the call center well on Thursday.

Why Customers Call PC Tools

If you have time to do a bit of reading before you call PC Tools, we recommend you read over some of our problem-specific articles.

What is PC Tools?

PC Tools is a comprehensive software suite designed to optimize and protect your computer system. It encompasses a range of tools and utilities that enhance performance, privacy, and security. PC Tools offers a wide array of features, including a registry cleaner, disk defragmenter, startup manager, and file shredder, among others. These tools assist in improving system speed, resolving issues, and removing unnecessary files. Additionally, PC Tools has robust security features like malware protection, firewall, and anti-phishing tools to safeguard against threats and identity theft. With an intuitive user interface, PC Tools enables users to easily manage and maintain their computers, ensuring optimal performance and protection. Whether it is removing malware, optimizing performance, or protecting privacy, PC Tools is your one-stop software solution.

What is the price of PC Tools?

The price of PC Tools varies depending on the specific product and subscription plan you choose. PC Tools offers a range of cybersecurity and optimization software solutions to meet diverse user needs. You can find individual products such as antivirus, firewall, privacy, and performance tools, as well as comprehensive security suites. Prices can also vary based on factors like the number of devices covered, license duration, and additional features included. To get accurate and up-to-date pricing information, it is recommended to visit the official PC Tools website or contact their customer support. They provide detailed pricing plans and any ongoing promotions, ensuring you can select the best option for your requirements and budget.

Is PC Tools compatible with antivirus software?

Yes, PC Tools is compatible with antivirus software. PC Tools is designed to work seamlessly alongside other antivirus programs, enhancing your computer's overall security. It can be used in conjunction with popular antivirus solutions without any conflicts or performance issues. PC Tools focuses on providing additional layers of protection by offering features like real-time protection, malware removal, system optimization, and privacy tools. It complements antivirus software by detecting and eliminating threats that antivirus programs may miss, such as adware, spyware, and potentially unwanted programs (PUPs). By using PC Tools alongside your existing antivirus software, you can ensure comprehensive protection against a wide range of online threats, keeping your computer safe and optimizing its performance.

Top PC Tools customer service problems

Click the link above to get answers to just about any PC Tools customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More PC Tools Customer Service Contacts

There are of course other ways to contact PC Tools customer service besides the phone. Below we list the best ones, by medium.

PC Tools Customer Email Addresses

support@pc-tools.net - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and PC Tools will reply our your email.

PC Tools Customer Help Desk / Web Support

pctools.com - Customer Service
Online customer service support
As a last, sometimes only, resort- PC Tools customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is PC Tools's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PC Tools agent. This phone number is PC Tools's best phone number because 102 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-764-5783 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call PC Tools first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, PC Tools has 1 phone number. It's not always clear what is the best way to talk to PC Tools representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for PC Tools. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like PC Tools. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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