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Ozarka Customer Service

Phone Number & Contact Info

Ozarka's Best Phone Number

800-678-4448
Toll-free·Calls Customer Service·Most popular Ozarka number
Q:

How do I talk to a live human at Ozarka?

A:Calling this Ozarka number should go right to a real human being
Q:

Does Ozarka offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-8pm EST. The least busy day is Monday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

Ozarka Customer Phone Numbers

New Customer Concierge

888-715-3291
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Ozarka phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Ozarka number should go right to a real human being
Below are some clips we've found from Ozarka's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Ozarka. Please listen to all routing options as our options have changed. Are you a new customer? If this service is for your office, press one. If for your home, press two. One moment, please. If you would like to take a brief survey on your experience, please stay on the line after your call. Hi. Thank calling ReadyRefresh."
Excerpt from a call with Ozarka
Thursday, February 8, 2024 6:49 PM

The first phone menu

"Thank you for calling Ozarka. Please listen to all routing options as our options have changed. Are you a new customer?
If this service is for your office, press one.
If for your home, press two."
Excerpt from a call with Ozarka
Thursday, February 8, 2024 6:49 PM
In fact, much of this information on this page is superfluous because this Ozarka phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Ozarka operates the call center for this 800-678-4448 phone number Mon-Fri 8am-8pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 64 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ozarka phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ozarka staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Ozarka is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of 64 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call Ozarka

In summation, the best day to call Ozarka is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Ozarka staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Ozarka

If you have time to do a bit of reading before you call Ozarka, we recommend you read over some of our problem-specific articles.

Is Ozarka water purified?

Yes, Ozarka water undergoes a thorough purification process. We start by sourcing our water from carefully selected natural springs. Once the water is collected, it undergoes a meticulous filtration process that removes any impurities and contaminants, ensuring its purity. Our advanced purification techniques include carbon filtration, reverse osmosis, and ozonation to eliminate any remaining traces of chemicals, bacteria, and odors. This rigorous purification process guarantees that Ozarka water meets the highest quality and safety standards. We take pride in providing our customers with clean, refreshing, and great-tasting water that they can trust. Enjoy the crisp and pure taste of Ozarka water, knowing that it has undergone extensive purification for your peace of mind.

Is Ozarka water safe to drink?

Yes, Ozarka water is absolutely safe to drink. At Ozarka, we prioritize the safety and quality of our water above all else. Our water goes through a rigorous filtration process that eliminates any impurities, ensuring that it meets or exceeds all federal and state quality standards. We adhere to strict quality control measures and conduct regular testing to guarantee the safety of our water. Additionally, Ozarka sources its water from carefully selected natural springs, ensuring its purity and refreshing taste. So you can trust that when you choose Ozarka, you are choosing a reliable and safe option for your hydration needs.

What is the source of Ozarka water?

Ozarka water is sourced from the natural springs found in the pristine forests of the Texas Hill Country. Nestlé Waters North America, the parent company of Ozarka, carefully selects these springs for their exceptional quality and purity. These protected springs are surrounded by acres of untouched land, ensuring that the water remains free from contaminants and pollutants. The water undergoes a rigorous filtration and purification process, including reverse osmosis and carbon filtration, to remove any impurities and maintain its refreshing taste. With its origins in the heartland of Texas, Ozarka's commitment to providing high-quality water is evident in every bottle, making it the perfect choice for those seeking pure, natural hydration.

Top Ozarka customer service problems

Click the link above to get answers to just about any Ozarka customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Ozarka, and their purpose. Are any of these similar to the reason you are trying to call?
Updating phone number: "I was trying to update my information."
- From a call lasting 2m 37s , Feb 8, 2024 6:49 PM

More Ozarka Customer Service Contacts

There are of course other ways to contact Ozarka customer service besides the phone. Below we list the best ones, by medium.

Ozarka Customer Help Desk / Web Support

ozarkawater.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Ozarka customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Ozarka's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ozarka agent. This phone number is Ozarka's best phone number because 384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-678-4448 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Ozarka first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Ozarka has 2 phone numbers. It's not always clear what is the best way to talk to Ozarka representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Ozarka. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ozarka. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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