Old El Paso Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Old El Paso?
Q:
Does Old El Paso offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Thursday, and the most busy day is Friday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Wednesday, and the shortest are on Friday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Old El Paso below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Old El Paso phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just wait through the first menu
What are the hours and when should I call?
Old El Paso operates the call center for this 800-300-8664 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 110 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Old El Paso call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Old El Paso phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Old El Paso staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Old El Paso is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 110 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.
The best time to call Old El Paso
In summation, the best day to call Old El Paso is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Old El Paso staffs the call center well on Thursday.
Why Customers Call Old El Paso
If you have time to do a bit of reading before you call Old El Paso, we recommend you read over some of our problem-specific articles.
Are Old El Paso products gluten-free?
Yes, some Old El Paso products are gluten-free. We understand the importance of dietary restrictions and offer a range of gluten-free options for our consumers. Our gluten-free products are clearly labeled with the gluten-free symbol on the packaging, making it easy to identify them while grocery shopping. We strive to provide flavorful and safe choices for those with gluten sensitivities or celiac disease. However, not all Old El Paso products are gluten-free, so it's important to check the packaging for the gluten-free symbol or review the product's ingredient list to ensure it meets your dietary needs. Enjoy delicious Mexican dishes without worrying about gluten with our certified gluten-free products.
Are Old El Paso products suitable for vegans?
Yes, Old El Paso offers a variety of products that are suitable for vegans. We understand the importance of dietary preferences and restrictions, which is why we strive to provide options for all. Many of our products, such as our taco shells, tortillas, and salsas, are free from animal-derived ingredients like meat, dairy, and eggs, making them suitable for a vegan diet. However, we always recommend checking the specific product's packaging or ingredient list for any potential allergens or concerns. We are committed to offering tasty and diverse options that cater to different dietary needs, including vegan, to ensure everyone can enjoy the bold flavors of Old El Paso.
What are the ingredients in Old El Paso taco seasoning?
The Old El Paso taco seasoning contains a carefully selected blend of spices and ingredients to enhance the flavor of your tacos. The main ingredients include chili pepper, salt, paprika, onion powder, garlic powder, cumin, and oregano. These spices combine to create a delicious and authentic Mexican taste. Additionally, the seasoning may also contain a small amount of sugar and natural flavors to balance the flavors. There are no artificial preservatives or MSG in Old El Paso taco seasoning. It is a convenient and quick way to add a burst of flavor to your tacos, ensuring a tasty and satisfying meal every time.
Top Old El Paso customer service problems
Click the link above to get answers to just about any Old El Paso customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Old El Paso's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Old El Paso agent. This phone number is Old El Paso's best phone number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-300-8664 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Old El Paso first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Old El Paso has 1 phone number. It's not always clear what is the best way to talk to Old El Paso representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Old El Paso. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Old El Paso. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.