Norfolk Southern Corporation Phone Number

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Customer service
Current Wait: 7 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
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Reasons customers like you called recently

we live across the street from norfolk southern property. we have already had two of th...
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Customer Number 757-823-5567 - by the Numbers

Phone number to dial757-823-5567
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanDirect to human
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication75%
Quality of help72%
Customer votes284
Information last updatedMon Jan 30 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Norfolk Southern Corporation's Best Toll-Free/800 Customer Phone Number

This is Norfolk Southern Corporation's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Norfolk Southern Corporation agent. This phone number is Norfolk Southern Corporation's Best Phone Number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 757-823-5567 include Make a shipment, Track item, Overcharge/Strange charge, Complaint, Lost package and other customer service issues. Rather than trying to call Norfolk Southern Corporation first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Norfolk Southern Corporation has 2 phone numbers. It's not always clear what is the best way to talk to Norfolk Southern Corporation representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Norfolk Southern Corporation - by phone or otherwise

While 757-823-5567 is Norfolk Southern Corporation's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Norfolk Southern Corporation customers, is by calling their 800-635-5768 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-635-5768 for Customer Service. If you think this information is inaccurate or know of other ways to contact Norfolk Southern Corporation please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Norfolk Southern Corporation.

What is GetHuman's Relationship to Norfolk Southern Corporation?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Norfolk Southern Corporation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our FedEx Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Samsung Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like FedEx or Samsung. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Norfolk Southern Corporation Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Norfolk Southern Corporation contacts
Norfolk Southern Corporation Phone NumberBEST
General customer information

Other Toll-free & Customer Numbers

Customer Service800-635-5768

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