Niagara Mohawk Power Corp Customer Service

Phone Number & Contact Info

Niagara Mohawk Power Corp's Best Phone Number

Toll-free·Customer Service·No access to a live rep

How do I talk to a live human at Niagara Mohawk Power Corp?

You cannot speak to real human being at this phone number. It's an automated system, but you can contact them through X / Twitter or their website.

Does Niagara Mohawk Power Corp offer 24 hour customer service?

A:Not at this phone number. Below are other customer service channels and hours.

How to contact Niagara Mohawk Power Corp Customer Service

There are other ways to contact Niagara Mohawk Power Corp customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Service on X (formerly Twitter) - Customer Service
Use the link to connect with customer service through Twitter
Mon-Fri 9am-6pm EST
Niagara Mohawk Power Corp, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Customer Help Desk / Web Support - Customer Service
Use this link to find customer service help through their website
24 hours, 7 days
As a last, sometimes only, resort- Niagara Mohawk Power Corp customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Niagara Mohawk Power Corp?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Niagara Mohawk Power Corp, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is Niagara Mohawk Power Corp?

Niagara Mohawk Power Corp is an electric utility company serving the Western and Central regions of New York State. Established in 1911, the company is committed to providing reliable and efficient energy services to its residential, commercial, and industrial customers. As a subsidiary of National Grid, Niagara Mohawk Power Corp operates and maintains a vast electricity transmission and distribution network, ensuring uninterrupted power supply to millions of customers. The company is dedicated to promoting environmental sustainability and has implemented various initiatives to reduce its carbon footprint. Niagara Mohawk Power Corp also actively engages with the communities it serves, supporting local events, education, and economic growth.

Where is Niagara Mohawk Power Corp located?

Niagara Mohawk Power Corp is located in Syracuse, New York. As the main subsidiary of National Grid USA, it serves customers in Upstate New York, from Buffalo to Albany. The company's headquarters in Syracuse is responsible for the overall operations and management of the utility. Additionally, Niagara Mohawk Power Corp operates various facilities and power plants throughout its service territory to generate and distribute electricity to residential, commercial, and industrial customers. With a strong commitment to safety, reliability, and customer service, Niagara Mohawk Power Corp ensures efficient energy supply and empowers communities across Upstate New York.

What services does Niagara Mohawk Power Corp provide?

Niagara Mohawk Power Corp provides a range of services to meet the energy needs of its customers. As an electric utility company, we offer reliable and affordable electricity services to residential, commercial, and industrial customers. Our services include the delivery and distribution of electricity, maintenance and repair of power lines, metering, and billing. We also provide energy efficiency programs and resources to help customers reduce their energy consumption and save money. In addition, we offer customer support services such as account management and assistance with power outage reporting and restoration. We are committed to delivering safe and reliable power to our customers and ensuring their satisfaction with our services.

Top Niagara Mohawk Power Corp customer problems and solutions

Click the link above to get answers to just about any Niagara Mohawk Power Corp customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Can I get a real live person at this phone number?

Even though this Niagara Mohawk Power Corp number does not get you to a call center manned by actual human beings, GetHuman researchers still call it regularly to document the phone system.
This phone number is all recordings. When our research team calls it, we still take notes about any important changes or information so that you don't have to call to find out yourself. Here is their latest summary: Say "More Choices" at the first menu, then say "Help me with something else." I was not able to get a representative because I didn't have an account number, and my phone number didn't match any of their records.
Here is how our research team describes the way the Niagara Mohawk Power Corp phone system greets you: For a gas leak: press 1. For a power outage or any other emergency: press 2. Otherwise, stay on the line.

Conclusion and closing notes

This is Niagara Mohawk Power Corp's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Niagara Mohawk Power Corp agent. This phone number is Niagara Mohawk Power Corp's best phone number because 1,932 customers like you used this contact information over the last 18 months and gave us feedback. Unfortunately, no Niagara Mohawk Power Corp customer service agents pick up the phone, so we've compiled other ways to solve common issues that customers call 800-642-4272 for, including Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer support issues. The Niagara Mohawk Power Corp call center that you call into is answered by their IVR or robotic phone menu system which of course is open 24/7. In total, Niagara Mohawk Power Corp has 1 phone number. It's not always clear what is the best way to talk to Niagara Mohawk Power Corp representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Niagara Mohawk Power Corp. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Niagara Mohawk Power Corp. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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