NiSource Inc. Columbia Gas of Massachusetts Customer Service Phone Number

  • Calls NiSource Inc.'s Columbia Gas of Massachusetts Customer Service department
  • On average, callers wait 3 minutes to talk to a person when they call
  • Call center hours are 24 hours, 7 days
  • We recommend calling around 3:30pm
  • Some common reasons that visitors to GetHuman call NiSource Inc. include Setup service, Book appointment, Change appointment, Meter reading, and Cancel service.
  • Get a real live human at this number: For Columbia Gas of Massachusetts
  • This is not the most popular NiSource Inc. phone number (it's ranked #4). Most customers call 800-464-7726 for support: Click here for best option

NiSource Inc. Columbia Gas of Massachusetts Customer Service Phone Number 800-688-6160 - Info & Statistics

Phone number to dial800-688-6160
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingColumbia Gas of Massachusetts Customer Service
Call center hours24 hours, 7 days
Best time to dial3:30pm
Navigate phone maze to a humanFor Columbia Gas of Massachusetts
Average wait3
Current wait8
Rank (among phone numbers)4
Rank (overall)5
Alternate methodsphone or web
Quality of communication78%
Quality of help82%
Customer votes421
Best phone number800-464-7726
Information last updatedTue Mar 26 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

NiSource Inc.'s 800-688-6160 Columbia Gas of Massachusetts Customer Service Number

This NiSource Inc. phone number is ranked #4 out of 7 because 276 NiSource Inc. customers tried our tools and information and gave us feedback after they called. The reason customers call 800-688-6160 is to reach the NiSource Inc. Columbia Gas of Massachusetts Customer Service department for problems like Setup service, Book appointment, Change appointment, Meter reading, Cancel service. As far as we can tell, NiSource Inc. has call center locations in null and you can call during their open hours 24 hours, 7 days. NiSource Inc. has 7 phone numbers and 8 different ways to get customer help. We've compiled information about 800-688-6160 and ways to call or contact NiSource Inc. with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling NiSource Inc.

Calling NiSource Inc. at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-688-6160. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when NiSource Inc. Columbia Gas of Massachusetts Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than NiSource Inc. Once on the phone with NiSource Inc.'s Columbia Gas of Massachusetts Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting NiSource Inc. in General

While 800-688-6160 is NiSource Inc.'s #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-464-7726 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach NiSource Inc. help by calling them, is that other customers give their customer support at this number a 78% score for their communication skills and a 82% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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