How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this New England Retail Express phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:You must choose an option 1-4 or press 0.
Here is how our research team describes the way the New England Retail Express phone system greets you: If you know your party's 4-digit extension, you may enter it at any time. For a dial-by-name directory, press 4. If you're calling regarding a delivery, please press 1. For the accounting department, press 3.
What are the hours and when should I call?
New England Retail Express operates the call center for this 800-326-0343 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this New England Retail Express phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like New England Retail Express staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call New England Retail Express is Friday.The most busy day to call is Wednesday.Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call New England Retail Express is Friday.In this case, it's a no-brainer. Friday is not only the least busy day for calling this New England Retail Express number, but it is also the day with the shortest hold times.
Conclusion and closing notes
This is New England Retail Express's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a New England Retail Express agent. This phone number is New England Retail Express's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-326-0343 include and other customer service issues. Rather than trying to call New England Retail Express first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, New England Retail Express has 1 phone number. It's not always clear what is the best way to talk to New England Retail Express representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for New England Retail Express. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like New England Retail Express. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.