Nestle Waters Customer Service

Phone Number & Contact Info

Nestle Waters's Best Phone Number

888-715-3291
Toll-free·Calls New Customer Concierge·Most popular Nestle Waters number
Q:

How do I talk to a live human at Nestle Waters?

A:This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Q:

Does Nestle Waters offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 4am-9pm, Sat 4am-4pm PST. The least busy day is Wednesday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Tuesday. How is this calculated?

Nestle Waters Customer Phone Numbers

New Customer Concierge

888-747-7437
Toll-free · 8am-8pm EST · Calling this Nestle Waters number should go right to a real human being ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Nestle Waters phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.

What are the hours and when should I call?

Nestle Waters operates the call center for this 888-715-3291 phone number Mon-Fri 4am-9pm, Sat 4am-4pm PT. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Nestle Waters phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Nestle Waters staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Nestle Waters is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call Nestle Waters

In summation, the best day to call Nestle Waters is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Nestle Waters staffs the call center well on Wednesday.

Why Customers Call Nestle Waters

If you have time to do a bit of reading before you call Nestle Waters, we recommend you read over some of our problem-specific articles.

Are Nestle Waters' bottles recyclable?

Yes, Nestle Waters' bottles are recyclable. As a responsible company, Nestle Waters recognizes the importance of environmental sustainability and strives to minimize its impact on the planet. All of our bottles are made from recyclable materials, such as PET plastic, which can be converted into new bottles or other products. We strongly encourage our consumers to recycle their empty bottles through local recycling programs or dedicated recycling centers. By recycling, we can help conserve natural resources, reduce waste, and contribute to a circular economy. Nestle Waters is committed to promoting recycling awareness and working towards a more sustainable future for our planet.

What are the different brands of Nestle Waters?

Nestle Waters encompasses several renowned brands that offer a diverse range of hydration choices. Among them are Nestle Pure Life, a globally recognized purified water brand committed to providing clean, refreshing water for everyday hydration. Perrier, on the other hand, offers a sparkling mineral water experience, with its naturally carbonated water sourced from natural springs. San Pellegrino, an Italian brand, presents an exquisite range of sparkling mineral water, flavored sparkling beverages, and fruit drinks. Acqua Panna, also from Italy, is a natural still mineral water originating from Tuscany, known for its crisp and velvety taste. Lastly, Poland Spring, originating from the United States, offers spring water sourced from protected natural springs in Maine. With such diverse brands, Nestle Waters ensures there is a choice for everyone's hydration preferences.

What is the source of Nestle Waters' products?

Nestle Waters sources its products from natural springs and purified water sources all over the world. They take great care in selecting their sources and conducting thorough assessments to ensure product quality and safety. Nestle Waters' product range includes bottled water brands such as Pure Life, Poland Spring, Nestle Splash, Deer Park, and many others. Each brand has its unique source, and the company ensures sustainable management of these water sources. Nestle Waters aims to protect the environment, working closely with local communities and authorities to safeguard the long-term health and sustainability of the water sources they rely on. They prioritize responsible water stewardship throughout their operations to deliver high-quality bottled waters to consumers globally.

Top Nestle Waters customer service problems

Click the link above to get answers to just about any Nestle Waters customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Nestle Waters Customer Service Contacts

There are of course other ways to contact Nestle Waters customer service besides the phone. Below we list the best ones, by medium.

Nestle Waters Customer Help Desk / Web Support

nestle-watersna.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Nestle Waters customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Nestle Waters's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Nestle Waters agent. This phone number is Nestle Waters's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-715-3291 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Nestle Waters first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or phone. In total, Nestle Waters has 2 phone numbers. It's not always clear what is the best way to talk to Nestle Waters representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Nestle Waters. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Nestle Waters. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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