NY State Electric & Gas Customer FAQ

Billing and Payments

You can sign up for automatic bill payment through our website or by calling our customer service department. Simply log in to your...

You can view and pay your bill online by logging into your NY State Electric & Gas account. Simply create an account on their website,...

NYSEG offers several payment options for customers to conveniently pay their bills. The first option is the Automatic Payment Plan,...

To report a power outage to NY State Electric & Gas, customers can contact the company through various methods such as phone, online...

The average duration of a power outage can vary depending on several factors. At NY State Electric & Gas, we strive to restore power...

To start or stop service with NY State Electric & Gas, customers can submit a request online, over the phone, or by visiting a local...

NYSEG offers several energy-saving programs to help customers save energy and reduce their electricity bills. The Energy Smart Community...

The NYSEG budget billing program is designed to help customers manage their energy bill by spreading their yearly energy costs evenly...

Ask any question you have about NY State Electric & Gas customer service. We will do our best to get you answers right away.

FAQ Table of Contents

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Updated May 3, 2024