NGP Software Customer Service

Phone Number & Contact Info

NGP Software's Best Phone Number

Calls Customer Service·Most popular NGP Software number

How do I talk to a live human at NGP Software?

A:Must choose option 1-5, then don't press anything, just hold on the line until you are transferred.

Does NGP Software offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday.

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this NGP Software phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose option 1-5, then don't press anything, just hold on the line until you are transferred.
Here is how our research team describes the way the NGP Software phone system greets you: For IT support, press 1. For the sales team, press 2. For accounting, press 3. For the non-profit division, press 5. For the dial-by-name directory, press 6. If you need help directing your call, press 4.

What are the hours and when should I call?

NGP Software operates the call center for this 202-686-9330 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 10 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this NGP Software phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like NGP Software staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call NGP Software is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 10 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call NGP Software

In summation, the best day to call NGP Software is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that NGP Software staffs the call center well on Thursday.

Why Customers Call NGP Software

If you have time to do a bit of reading before you call NGP Software, we recommend you read over some of our problem-specific articles.

What is NGP Software?

NGP Software is a comprehensive political fundraising and compliance software solution designed to simplify and streamline the operations of political campaigns and nonprofit organizations. It offers a range of tools and features specifically tailored to meet the unique requirements of political fundraising, campaign finance tracking, and reporting. NGP Software enables users to efficiently manage their donor databases, process online donations, create personalized fundraising appeals, and generate detailed fundraising reports. Moreover, it provides advanced compliance features to ensure adherence to campaign finance regulations and simplifies the filing of required reports with government authorities. With its intuitive interface and user-friendly design, NGP Software is the go-to solution for political campaigns and nonprofits seeking to optimize their fundraising efforts and maintain compliance with regulatory obligations.

What are the key features of NGP Software?

NGP Software is a comprehensive platform offering a range of key features designed to streamline and enhance your organization's fundraising and management efforts. With NGP Software, you can easily manage donation processing, including online payments and receipts, while also tracking donor information and communication. The software includes a powerful database that provides a complete view of your organization's constituents, enabling efficient target segmentation for tailored communication strategies. Additionally, NGP Software allows for seamless event planning and management, automating registration and RSVP tracking. Financial management features enable detailed financial tracking, reporting, and compliance monitoring. The platform also provides robust advocacy tools, allowing you to engage supporters and measure their impact. Furthermore, NGP Software offers comprehensive support, training resources, and integrations with popular platforms, ensuring a seamless user experience.

Can I use NGP Software on multiple devices?

Yes, NGP Software can be conveniently used on multiple devices. Our software is fully compatible with various devices including desktop computers, laptops, tablets, and mobile phones. This versatility allows you to access and utilize NGP Software from anywhere, at any time. Whether you prefer working from your office, on-the-go, or in the comfort of your home, you can easily access our platform on your device of choice. This cross-device functionality enables seamless synchronization and real-time data updates, ensuring that you have consistent access to your information regardless of the device you are using. With NGP Software, you can increase productivity and conveniently manage your data across multiple devices to meet your specific needs.

Top NGP Software customer service problems

Click the link above to get answers to just about any NGP Software customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More NGP Software Customer Service Contacts

There are of course other ways to contact NGP Software customer service besides the phone. Below we list the best ones, by medium.

NGP Software Customer Help Desk / Web Support - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- NGP Software customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is NGP Software's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NGP Software agent. This phone number is NGP Software's best phone number because 60 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 202-686-9330 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call NGP Software first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, NGP Software has 1 phone number. It's not always clear what is the best way to talk to NGP Software representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for NGP Software. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like NGP Software. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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