Meijer Customer Service

Phone Number & Contact Info

Meijer's Best Phone Number

Toll-free·Calls Customer Service·Most popular Meijer number

How do I talk to a live human at Meijer?

A:Press 1-5, then wait on the line until transferred to a representative.

Does Meijer offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Wednesday.

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Meijer phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1-5, then wait on the line until transferred to a representative.
Here is how our research team describes the way the Meijer phone system greets you: mPerks, press 1. Online orders, press 2. Corporate offices, press 5. Weekly ad, press 6.
Below are some clips we've found from Meijer's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Meyer. For quality and training purposes, this call may be monitored or recorded. Thank you for calling Meyer customer care. For assistance with Meijer pickup or home delivery orders, press one. For questions or concerns related to a specific Meijer store, press two."
Excerpt from a call with Meijer
Sunday, May 19, 2024 9:34 PM

The first phone menu

"Thank you for calling Meyer. For quality and training purposes, this call may be monitored or recorded. Thank you for calling Meyer customer care.
For assistance with Meijer pickup or home delivery orders, press one.
For questions or concerns related to a specific Meijer store, press two."
Excerpt from a call with Meijer
Saturday, June 8, 2024 4:45 PM

What are the hours and when should I call?

Meijer operates the call center for this 877-363-4537 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 175 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Meijer phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Meijer staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Meijer is Sunday. The most busy day to call is Wednesday, which averages 255% more phone calls by comparison. Again, this is based on a sample of 175 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Meijer

In summation, the best day to call Meijer is Thursday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Meijer staffs up on Thursday to handle the higher call volume, and that makes it the best time to call.

Why Customers Call Meijer

If you have time to do a bit of reading before you call Meijer, we recommend you read over some of our problem-specific articles.

What are Meijer store hours?

Meijer store hours vary by location, but most stores are open 24 hours a day, 364 days a year. This means you can visit your nearest Meijer store at any time you choose, day or night, except on Christmas Day. However, it's important to note that some store departments may have different operating hours. For example, the pharmacy, electronics, or apparel departments may close earlier than the rest of the store. To find the exact store hours for your local Meijer, you can use the Store Locator feature on our website or contact your nearest store directly. We strive to provide convenient shopping options for our customers at all times.

What is Meijer return policy?

Meijer's return policy allows customers to return most items within 90 days of purchase for a full refund or exchange. The original receipt, packaging, and any accessories must accompany the returned product. However, certain items like electronics, entertainment, and automotive products have a shorter return timeframe and specific conditions. Meijer also offers extended return windows for holiday items, allowing returns until January 15th. For products without a receipt, the store provides store credit at the lowest price of the returned item within the past 180 days. Meijer aims to ensure customer satisfaction, making returns hassle-free, as long as the product is in its original condition. It is advisable to review the complete return policy on the Meijer website or consult with customer service for any specific questions or concerns.

Does Meijer offer a loyalty program?

Yes, Meijer offers a loyalty program called mPerks. mPerks is a free program that allows customers to earn rewards and save money on their purchases. By signing up for mPerks, customers can digitally clip and redeem coupons, earn personalized rewards, and receive exclusive offers. The program also provides access to special promotions, weekly deals, and discounts on a wide range of products. Additionally, mPerks members can earn rewards for every dollar spent at Meijer, which can be used to save money on future purchases. The program offers a convenient and easy-to-use mobile app for members to access their account, view available offers, and track their savings. Joining mPerks is simple and can be done online or in-store.

Top Meijer customer service problems

Click the link above to get answers to just about any Meijer customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Meijer, and their purpose. Are any of these similar to the reason you are trying to call?
Looking for decanter: "I am looking for decanters that can be glass or plastic, but with the lid."
- From a call lasting 5m 26s , Jun 8, 2024 4:45 PM
Issue with mPerks discount: "The kiosks at the store were down, and I couldn't get my mPerks discount applied to my purchase."
- From a call lasting 4m 5s , May 19, 2024 9:34 PM
Discussing job application: "I'm calling to follow up on my job application in Lansing, Michigan."
- From a call lasting 4m 53s , Apr 1, 2024 2:21 PM
Missing rewards points: "I purchased gift cards but didn't receive my credit card points."
- From a call lasting 11m 48s , Feb 9, 2024 8:18 PM
Inquiring about product availability: "Do you carry the three bakers gluten free bread in the frozen section?"
- From a call lasting 7m 39s , Jan 6, 2024 6:49 PM

More Meijer Customer Service Contacts

There are of course other ways to contact Meijer customer service besides the phone. Below we list the best ones, by medium.

Meijer Customer Help Desk / Web Support

help.meijer.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Meijer customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Meijer's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Meijer agent. This phone number is Meijer's best phone number because 720 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-363-4537 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Meijer first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Meijer has 1 phone number. It's not always clear what is the best way to talk to Meijer representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Meijer. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Meijer. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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