MediaCom Communications Corp. Customer Service

Phone Number & Contact Info

MediaCom Communications Corp.'s Best Phone Number

866-755-2225
Toll-free·Calls Customer Service·Most popular MediaCom Communications Corp. number
Q:

How do I talk to a live human at MediaCom Communications Corp.?

A:Press 0# then keep pressing 0
Q:

Does MediaCom Communications Corp. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Thursday. How is this calculated?

MediaCom Communications Corp. Customer Phone Numbers

Business Accounts

800-479-2070
Toll-free · 24 hours, 7 days · Their Business Services number but it's answered by a person. Call and demanded that they transfer you to a person who handles Residential. ·

New Customer Concierge

888-715-3291
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this MediaCom Communications Corp. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0# then keep pressing 0
Below are some clips we've found from MediaCom Communications Corp.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may need the phone number on your account

"In order to provide you with customized We don't recognize the number you are calling from."
Excerpt from a call with MediaCom Communications Corp.
Saturday, March 23, 2024 3:45 PM

They may ask your reason for calling (instead of a menu)

"We are unable to find this phone number in our record. Briefly tell me what you're calling about today."
Excerpt from a call with MediaCom Communications Corp.
Friday, February 23, 2024 12:32 AM

They may ask you to enter information with the dial pad

"In order to provide you with customized information, we need some information about the account you're calling about.
If you are not a Mediacom customer, please press star.
Otherwise, enter the phone number associated with the account you are calling about."
Excerpt from a call with MediaCom Communications Corp.
Wednesday, April 17, 2024 3:07 PM

They may ask you to say or enter information

"For example, I need to make a payment. Or you can say, give me some choices."
Excerpt from a call with MediaCom Communications Corp.
Saturday, January 6, 2024 11:32 PM

What are the hours and when should I call?

MediaCom Communications Corp. operates the call center for this 866-755-2225 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 173 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this MediaCom Communications Corp. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like MediaCom Communications Corp. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call MediaCom Communications Corp. is Sunday. The most busy day to call is Friday, which averages 236% more phone calls by comparison. Again, this is based on a sample of 173 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call MediaCom Communications Corp.

In summation, the best day to call MediaCom Communications Corp. is Thursday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that MediaCom Communications Corp. staffs up on Thursday to handle the higher call volume, and that makes it the best time to call.

Why Customers Call MediaCom Communications Corp.

If you have time to do a bit of reading before you call MediaCom Communications Corp., we recommend you read over some of our problem-specific articles.

What is the coverage area of MediaCom Communications Corp.?

MediaCom Communications Corp. has an extensive coverage area that spans across [insert location/region/country]. Our services reach a wide range of customers, ensuring connectivity and communication solutions to both urban and rural areas. However, the exact coverage can vary depending on the specific location and infrastructure availability. We have strategically invested in infrastructure development, enabling us to provide reliable services to our customers. Our goal is to continually expand and improve our coverage area, so more customers can benefit from our innovative telecommunications solutions. For precise information on coverage in your area, please visit our website or contact our customer service team, who will be more than happy to assist you.

What is the pricing for MediaCom Communications Corp. packages?

MediaCom Communications Corp. offers a variety of packages tailored to meet the diverse needs of our customers. As pricing for packages can vary based on factors such as location, services included, and duration of subscription, we encourage you to contact our customer service representatives for accurate and up-to-date pricing information. Our dedicated team will work closely with you to understand your specific requirements, ensuring you receive a package that best aligns with your budget and preferences. At MediaCom Communications Corp., our goal is to provide competitive pricing that offers exceptional value for the high-quality services we deliver. Contact us today to discuss your individual needs and receive a personalized pricing quote.

What services does MediaCom Communications Corp. offer?

MediaCom Communications Corp. offers a wide range of comprehensive services in the field of communication and media. We specialize in providing cutting-edge internet, cable television, and phone services to both residential and commercial customers. With our high-speed internet service, customers can enjoy fast and reliable connectivity for browsing, streaming, gaming, and more. Our cable television service offers a variety of channels and packages to cater to different interests and preferences. Additionally, we provide exceptional phone services with various features and affordable international calling plans. MediaCom also offers innovative digital and mobile advertising solutions to businesses, helping them reach their target audience effectively. With a commitment to excellence, we strive to deliver top-notch services and ensure customer satisfaction.

Top MediaCom Communications Corp. customer service problems

Click the link above to get answers to just about any MediaCom Communications Corp. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to MediaCom Communications Corp., and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about Internet installation: "I wanna see what it cost to get Internet hooked up to a place I'm moving into."
- From a call lasting 4m 21s , Feb 19, 2024 10:26 PM
Issue with installation damage: "Technician drilled through front of house, hit electrical wire, tripped breaker, knocking out outlets."
- From a call lasting 10m 47s , Feb 7, 2024 8:39 PM

More MediaCom Communications Corp. Customer Service Contacts

There are of course other ways to contact MediaCom Communications Corp. customer service besides the phone. Below we list the best ones, by medium.

MediaCom Communications Corp. Customer Help Desk / Web Support

mediacomcable.com - Customer Service
Online customer service support
As a last, sometimes only, resort- MediaCom Communications Corp. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is MediaCom Communications Corp.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a MediaCom Communications Corp. agent. This phone number is MediaCom Communications Corp.'s best phone number because 13,578 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-755-2225 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call MediaCom Communications Corp. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, MediaCom Communications Corp. has 3 phone numbers. It's not always clear what is the best way to talk to MediaCom Communications Corp. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for MediaCom Communications Corp.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like MediaCom Communications Corp.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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