Mass Health Connector Phone Number

Call Mass Health Connector customer service faster with GetHuman

  • Calls Mass Health Connector's Customer Service department
  • The average hold time is 33m
  • Hours are Mon-Fri 8am-6pm EST
  • The best time to call is 3:45pm
  • Reach a live Mass Health Connector agent: Press 2 then 0 until transferred

What to expect when you call

Heard when the phone system first answers
"Thank you for calling MassHealth customer service. Your call may be monitored or recorded for quality assurance purposes. Please listen carefully as our menu options have changed. To continue in English, press one."
Excerpt from a call with Mass Health Connector
Wednesday, February 21, 2024 5:39 PM

Mass Health Connector Customer Phone Number 800-841-2900 - Stats

Phone number to dial800-841-2900
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-6pm EST
Best time to dial3:45pm
Average wait33 minutes
Current wait44 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, email
Quality of communication91%
Quality of help86%
Customer votes322
Information last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Mass Health Connector's Best Toll-Free/800 Customer Phone Number

This is Mass Health Connector's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Mass Health Connector agent. This phone number is Mass Health Connector's Best Phone Number because 9,606 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-841-2900 include and other customer service issues. Rather than trying to call Mass Health Connector first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Mass Health Connector has 1 phone number. It's not always clear what is the best way to talk to Mass Health Connector representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Mass Health Connector - by phone or otherwise

While 800-841-2900 is Mass Health Connector's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Mass Health Connector please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Mass Health Connector.

What is GetHuman's Relationship to Mass Health Connector?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Mass Health Connector. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Mass Health Connector, including email and their website / help desk. Visit our Mass Health Connector Customer Service page for more information.
Mass Health Connector Customer Service

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