Manitowoc Ice Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Manitowoc Ice?
A:Calling this Manitowoc Ice number should go right to a real human being. You can also use our free service that can talk to Manitowoc Ice for you and report back. Q:
Does Manitowoc Ice offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Manitowoc Ice below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Manitowoc Ice phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Manitowoc Ice number should go right to a real human being
Below are some clips we've found from Manitowoc Ice's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Manaswap Ice.
Manitowoc Ice's hours of operation are eight AM until four thirty PM Central Standard Time.
Our technical assistance department is open from seven thirty AM until four thirty PM Central Standard Time.
For technical assistance, you will need model and serial number.
Please press one.
For warranty claim processing assistance or claim status, please press two.
For equipment sales, please press three.
For parts sales, please press four."
Excerpt from a call with Manitowoc Ice
Thursday, May 30, 2024 2:21 PM
In fact, much of this information on this page is superfluous because this Manitowoc Ice phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Manitowoc Ice operates the call center for this 800-545-5720 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 82 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Manitowoc Ice call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Manitowoc Ice phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Manitowoc Ice staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Manitowoc Ice is Sunday. The most busy day to call is Tuesday, which averages 375% more phone calls by comparison. Again, this is based on a sample of 82 calls made with our AI-powered, web-based phone in the last 90 days.
- Sun
- Quietest
- Mon
- Tue
- Busiest
- Wed
- Thu
- Fri
- Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.
The best time to call Manitowoc Ice
In summation, the best day to call Manitowoc Ice is Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Manitowoc Ice
If you have time to do a bit of reading before you call Manitowoc Ice, we recommend you read over some of our problem-specific articles.
What is the warranty on Manitowoc Ice machines?
The warranty provided by Manitowoc Ice for their ice machines is essential to ensure customer satisfaction and peace of mind. Manitowoc Ice offers a comprehensive warranty that covers parts and labor for a period of three years from the date of purchase. This warranty guarantees that any manufacturing defects or malfunctions during normal use will be promptly repaired or replaced free of charge. However, it is important to note that the warranty does not cover regular wear and tear or damage caused by improper handling or installation. To enjoy the benefits of this warranty, customers must register their machines within the first thirty days of purchase. Manitowoc Ice's extensive warranty demonstrates their commitment to delivering high-quality and reliable ice machines to their valued customers.
What types of ice machines does Manitowoc Ice offer?
Manitowoc Ice offers a wide range of ice machines designed to meet the diverse needs of businesses across various industries. Our product offerings include modular ice machines, which are ideal for businesses requiring large quantities of ice production. These machines provide the flexibility to customize the ice storage capacity according to specific requirements. We also offer under-counter ice machines, perfect for establishments with limited space. These compact units deliver high-quality ice and are built with efficiency in mind. In addition, Manitowoc Ice provides countertop ice machines, designed for small-scale operations or establishments requiring ice production in specific areas. From large-scale to compact solutions, our extensive lineup ensures that businesses of all sizes can find the perfect ice machine to suit their needs.
What is the average lifespan of a Manitowoc Ice machine?
The average lifespan of a Manitowoc Ice machine typically ranges from 10 to 15 years. However, several factors can influence the lifespan of the machine. Regular preventive maintenance, such as cleaning and inspections, is necessary to ensure optimal performance and longevity. Water quality and environmental conditions also play a role in determining the lifespan. Hard water or harsh operating conditions may shorten the machine's lifespan, while proper care and maintenance can extend its operational years. Manitowoc Ice machines are built with durability and reliability in mind, and with proper care, they can provide many years of efficient ice production to meet your commercial needs.
Top Manitowoc Ice customer service problems
Click the link above to get answers to just about any Manitowoc Ice customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Manitowoc Ice's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Manitowoc Ice agent. This phone number is Manitowoc Ice's best phone number because 1,104 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-545-5720 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Manitowoc Ice first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Manitowoc Ice has 1 phone number. It's not always clear what is the best way to talk to Manitowoc Ice representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Manitowoc Ice. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Manitowoc Ice. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.