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MagicJack Customer FAQ

Top Answers & How-to Guides

What is MagicJack's Phone Number?

The question we are asked most often is about how to talk to MagicJack customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I make international calls using MagicJack?

Yes, you can absolutely make international calls using MagicJack. With its advanced VoIP technology, MagicJack allows you to make calls...
Ask any question you have about MagicJack customer service, get an answer now.

Recent MagicJack Customer Questions

how do get my magicjack number back

Regaining your MagicJack number after it has been deactivated requires you to reactivate your service. Go to the MagicJack website and sign into your account. Once signed in, you will see the option to reactivate your MagicJack device. Follow the prompts to do so. However, please keep in mind that there's no guarantee you will get the exact same number back. Numbers are subject to availability, so if your previous number was released and assigned to a new customer, you might have to select a new one.
Asked Apr 21, 2024 11:57 AM

My Magic Jack shows the wrong time on my phone, it's 3 hours out

Your MagicJack shows the wrong time probably due to the incorrect configuration of the time zone in your device’s settings. It is important that the correct time zone is selected to ensure that the time displays accurately. You can adjust this by logging into your MagicJack account, navigate to the "International/Travel" tab, and set the correct time zone there. After the changes have been made, log out and restart your MagicJack device for the changes to take effect.
Asked Apr 10, 2024 11:48 PM

Puedo transferir mi numero a otra persona?

Sí, MagicJack permite la transferencia de tu número a otra persona. Pero hay que tener en cuenta que eso podría implicar cargos de transferencia y que la otra persona tendría que aceptar los términos de servicio de MagicJack. Una vez que completes la transferencia, ya no tendrás acceso al número ni a los servicios de MagicJack asociados con ese número.
Asked Mar 25, 2024 10:52 PM

Hi is it possible to set up a magicJack account in Ireland so that customers in the USA can call for free

Yes, it is possible to set up a MagicJack account in Ireland. Once you've set up the account and installed the app or device, individuals in the USA can call you for free if they also use MagicJack. If they are using a regular phone to call your MagicJack number, they will be charged their standard long-distance rates by their own carriers. Although the MagicJack service helps you save on international calls, it doesn't make them entirely free for non-MagicJack users.
Asked Mar 22, 2024 4:51 PM

Como pagar el servicio de magicjack con tarjeta debito, la credito la cambie y no me ha llegado. Como hago

Para pagar el servicio de MagicJack con una tarjeta de débito, sigue estos sencillos pasos: 1. Inicia sesión en tu cuenta en el sitio web de MagicJack. 2. Ve a "Mi Cuenta". 3. Haz clic en "Renovar" en la sección de Servicios. 4. Elije el plan de servicio que desees. 5. Cuando llegues a la página de pago, selecciona "Tarjeta de Débito" como tu método de pago. 6. Ingresa la información solicitada de tu tarjeta de débito. 7. Haz clic en "Enviar" o "Pagar" para completar la transacción. Si has ingresado correctamente los detalles de tu tarjeta, el pago debe procesarse sin problemas.
Asked Mar 6, 2024 3:51 PM

Help me with my MagicJack customer service issue

Subscription Cancellation

How Do I Cancel My Subscription to MagicJack?

GetHuman provides information that makes it easy for individuals who have subscribed to MagicJack to cancel their subscription easily....

Technical Support

How do I get technical support for my MagicJack?

For whatever reason your MagicJack stopped working and you turned to the internet for help. Good news, you are in the right place....

Compatibility

Can I use MagicJack with a landline phone?

No, MagicJack cannot be used with a landline phone. MagicJack is a VoIP (Voice over Internet Protocol) service that utilizes an internet...

Can I use MagicJack with a wireless internet connection?

Yes, you can use MagicJack with a wireless internet connection. MagicJack functions by utilizing an internet connection, whether wired...

Can I use MagicJack with a fax machine?

Yes, you can use MagicJack with a fax machine. MagicJack now supports faxing capabilities, allowing you to send and receive faxes using...

Internet Connection

Can I use MagicJack without an internet connection?

No, you cannot use MagicJack without an internet connection. MagicJack is a VoIP (Voice over Internet Protocol) device that requires...

International Calls

Can I make international calls using MagicJack?

Yes, you can absolutely make international calls using MagicJack. With its advanced VoIP technology, MagicJack allows you to make calls...
FAQ Table of Contents

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