Macy's Credit Card Amex Card Customer Service Phone Number

877-204-7996
Toll-free·Calls Amex Card Customer Service·See main phone number & contact info
Q:How do I talk to a human at this number?
A:Just wait on the line
Q:Is this phone number operational 24 / 7?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Thursday. See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Thursday.
This is the #3 most popular Macy's Credit Card phone number out of 4. Click below to go back to the main customer service number and other contact information:
Macy's Credit Card's main customer service phone number

More Macy's Credit Card Customer Phone Numbers

888-257-6757 - Customer Service
Main phone number · Toll-free · Say "Representative" 2 times, then say "Something Else." · In a few words, please tell me why you are calling today.
888-431-6229 - Billing
Toll-free · Just keep pressing 0* · In a few words, please tell me why you are calling today.
513-573-7912 - International Customer Service
Calling this Macy's Credit Card number should go right to a real human being · International Helpline - Just hold for the next available representative.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Macy's Credit Card phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just wait on the line
Here is how our research team describes the way the Macy's Credit Card phone system greets you: In a few words, please tell me why you are calling today.

What are the hours and when should I call?

Macy's Credit Card operates the call center for this 877-204-7996 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 51 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Macy's Credit Card phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Macy's Credit Card staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Macy's Credit Card is Saturday. The most busy day to call is Thursday, which averages 333% more phone calls by comparison. Again, this is based on a sample of 51 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Macy's Credit Card is Tuesday.

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